publication Journal Article 2014 The Impact of Relationship Quality and Franchisee Credibility on e-CRM Implementation and Brand Adoption Relationship: An Empirical Study in Franchising Industry Al-Meshal, Soad A . 2014 E-CRM Brand adoption Relationship Quality Franchisee Credibility Franchise Volume Number 2 Issue Number 6 Magazine \ Newspaper International Journal of Managerial Studies and Research Pages 42 more of publication Daleel Alkhibrah: integrated fabric solutions by Soad A Al-Meshal 2016 Connected Facility Quality and Customers’ Consummation: A learning Study Report of the Selected Commercial Banks in Riyadh (Saudi Arabia) by Soad A Al-Meshal, Aftab Alam 2014 The Impact of Relationship Quality and Franchisee Credibility on e-CRM Implementation and Brand Adoption Relationship: An Empirical Study in Franchising Industry by Soad A Al-Meshal 2014