publication
Journal Article
2010
A Review of State-of-Art on Kano Model for Research Direction
Rashid, Md Mamunur . 2010
Voice of Customer is the important for product development. Product development is a complex task in which a great deal of human physical resources, methods, and tools are involved. One of the well- appreciated models is Kano model for customer needs study for product development. This study is to identify a research gap from existing literature regarding Kano Model. For this reasons, a review of state-of-art is done regarding Kano Model aspect.
Publication Work Type
PhD
Volume Number
2
Issue Number
12
Magazine \ Newspaper
International Journal of Engineering, Science and Technology
Pages
7481-7490
more of publication
Voice of Customer is the important for product development. Product development is a complex task in which a great deal of human physical resources, methods, and tools are involved. One of the…
2010