EXAM QUESTIONS
1.The relationship between quality and cost could be considered a:
a. Inverse relationship
b. Direct relationship (ANSWER)
c. Fluctuated relationship
d. Irrelevant
2.Knowledge, skills and appropriateness are components of:
a. Interpersonal aspect of quality
b. The amenities of dental practice
c. Technical aspect of quality (ANSWER)
d. ABCc of managing quality
3.Surveys and personal feedback from patients considered ways of measuring and managing:
a. Interpersonal aspect of quality(ANSWER)
b. The amenities of dental practice
c. Technical aspect of quality
d. ABCc of managing quality
4.Reliable survey for active patients should be collected:
a. Before the treatment
b. One week after the treatment
c. One month after the treatment
d. Immediately after the treatment (ANSWER)
5.The quality of dental care should to be measured and managed
a. Before establishing dental practice
b. After one year of establishing the dental practice
c. When the dental practice encounter any difficulties
d. In a continuous manner (ANSWER)