MIS 431: Business Process Management

Course Description:

Business Process Management (BPM) is a field that applies knowledge from information technology and management sciences to manage business processes comprehensively. BPM tools and techniques are provided to identify, define, analyze, automate, and constantly improve business processes. The generation and use of process models is central to many tasks in the BPM life cycle. These models describe not only the business activities, events, and control flow relationships between them, but also the data being processed, the organizational resources involved, and the IT systems that enable the performance of business processes. This course looks at the different phases of the BPM life-cycle from the viewpoints of process, people, and technology. This course's knowledge and skills will offer you with the basic tools to carry out and understand BPM projects. 

Course Objectives:

 On successfully completing this course, students will be expected to be able to:

• Identify the different phases in the management of business processes.
• Describe the objective, functions, tools and methods of business processing modelling and analysis.
• Analyze existing business processes by working effectively in a team.
• Evaluate the performance of business processes and identify process improvement opportunities.
• Design new business process models using BPMN-based modelling tools.

Required Textbook:

• Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of Business Process Management (2nd ed.). Springer Berlin.
• Vom Brocke, J., Mendling, J., & Rosemann, M. (2021). Business Process Management Cases Vol. 2. Springer Berlin Heidelberg.

Recommended Textbooks:

• Boutros, T. & Purdie, T. (2013). The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance, McGraw-Hill Education – Europe.
• Franz, P. & Kirchmer, M. (2014). Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage, McGraw-Hill Education – Europe.
• Jeston, J. & Nelis, J. (2015). Business Process Management, Taylor & Francis Ltd.
• McDonald, K. (2015). Beyond Requirements: Analysis with an Agile Mindset, Addison-Wesley
• Brocke, J. & Rosemand, M. (2015). Handbook on business process management 1: introduction, methods, and information systems,2nd edn, Springer Verlag, Berlin.
• Brocke, J. & Rosemand, M. (2015). Handbook on business process management 2: strategic alignment, governance, people and culture, 2nd edn, Springer Verlag, Berlin.
• Rosing, M., Scheel, H., & Scheer, A. (2015). The complete business process handbook, Elsevier Inc.