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Dr. Muslim Amin

Associate Professor

Faculty Members

كلية إدارة الأعمال
Office No. S-012 Building No. 67 Management Department College of Business Administration King Saud University P.O. Box. 71115 Riyadh 11587 Saudi Arabia
publication
Journal Article
2016

Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach

Rezaei, Sajad . 2016

ABSTRACT
Prior research has mostly examined the satisfaction, intention,
and behavior of users toward technology and systems in general,
and little research has been dedicated to understanding apps
commerce and app stores. Drawing upon the extended model of
IT continuance and theory of information overload as a
theoretical foundation, the aim of this study is to examine
consumer satisfaction, continuous intention, and behavior
toward apps shopping. A total of 347 valid questionnaires were
collected from experienced consumers with app stores to
statistically test the theoretical model using the partial least
squares path modelling approach, a structural equation modelling
technique. The results show that apps self-efficacy, postusage
usefulness, disconfirmation, facilitating conditions,
perceived information overload, apps satisfaction, and apps
continuance intention can be used to predict and explain 75.7%
of variance in consumer’s continuance behavior in using app
stores. The negative and positive causal relationship between
constructs, managerial implications, and limitations are discussed.

Publication Work Type
Research Paper
Volume Number
15
Issue Number
4
Pages
408–440
more of publication
publications

Abstract
Purpose – The purpose of this study is to examine the impact of service quality, perceived usefulness
and users’ cognitive satisfaction to determine the third-generation (3G)…

by Sajad Rezaei, Minoo Moghaddam, Norshidah Mohamed
2016
publications

ABSTRACT
Prior research has mostly examined the satisfaction, intention,
and behavior of users toward technology and systems in general,
and little research has been dedicated to…

by Sajad Rezaei, Milad Kalantari Shahijan, Wan Khairuzzaman Wan Ismail
2016
publications

Abstract
Purpose – The purpose of this paper is to examine the internet banking service quality and its
implication on e-customer satisfaction and e-customer loyalty.
Design/…

2016