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أ. د. محمود عبد الحميد محمود صالح

Professor

قسم التسويق

Business Administration
مكتب رقم 120 بالدور الثاني
publication
Journal Article
2024

Factors Influencing Consumer’s Attitude Toward Adopting e-wallets in Purchase Transactions

This research

paper explores the factors influencing consumer attitudes toward adopting e

wallets in purchase transactions in Saudi Arabia. The study integrates the Technology

Acceptance Model (TAM) with consumers' mindfulness and self efficacy to comprehensively

unders tand e wallet adoption. The study highlights the growing importance of electronic money

services and the need to promote e wallet adoption in Saudi Arabia. The research examines the

impact of mindfulness, self efficacy, perceived usefulness, ease of use, a nd new technology

anxiety on consumer attitudes toward e wallet adoption. The sampling method is snowball

sampling, through which 273 complete responses were collected. Structural Equation Modeling

was employed to test the study hypotheses. The study found a positive relationship between

mindfulness, perceived usefulness, and perceived ease of use. Furthermore, the study found a

strong positive relationship between perceived usefulness and consumer attitude and a positive

relationship between self efficacy and perceived ease of use. Similarly, the study found a strong

positive relationship between perceived ease of use and attitude. Lastly, the study revealed no

significant moderating influence of technological anxiety on the association between perceived

us efulness and consumer attitude.

Publisher Name
International Journal of Economics, Business and Management Research
Volume Number
8
Issue Number
6
Pages
148 إلى 170
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publications

This research

paper explores the factors influencing consumer attitudes toward adopting e

wallets in purchase transactions in Saudi Arabia. The study integrates the Technology

2024
Published in:
International Journal of Economics, Business and Management Research