MKT 303 - Sales Management and Salesmanship
The course consists of two components, Salesmanship (personal selling) and Sales Management. The study of Selling Skills deals with Understanding Personal Selling, Different Selling Situations and Understanding Consumers. It helps in Understanding the way to organize and manage oneself to be fit into Sales process organizing.
The Other Part deals with Sales Management with issues related to salesforce (salespeople) management and focuses on "selling" as a tool of marketing communication and information management for better customer-relationship management. The study of sales management exposes students to understand the Process of establishing, coordinating, controlling and evaluating the sales organization.
MKT 303: salesmanship and sales management
Main topics | Topics |
Personal selling | Introduction to salesmanship and sales management |
Chapter 1: Development and role of selling in marketing |
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Chapter 2: Sales strategies | |
Chapter 3: Consumer and organizational buyer behavior | |
Chapter 4 Sales settings | |
Chapter 6: Law and ethical Issues | |
Chapter 7: Sales responsibilities and preparation | |
Chapter 8: Personal selling skills | |
Mid one (25 POINTS) |
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Sales management | Chapter 9: Key account management |
Chapters 10: Relationship selling | |
Chapter 13: Sales management: recruitment and selection | |
Chapter 14: Sales management: motivation and training | |
Chapter 15: Sales management: organization and compensation | |
Chapter 16: Sales forecasting and budgeting | |
Chapter 17: Sales force evaluation | |
Mid two (25 POINTS) |
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Final Exam |