Software Quality Assurance

This course introduces fundamental concepts related to Quality Assurance and Measurements and Metrics in the software industry: Measurements of product, process and resource attributes – Planning a measurements program - Goal/Question/Metric - Collection and analysis of software empirical measurements - Building software metrics - Quality concepts – Software quality assurance - Software quality management - Quality planning and control – Quality manual – Product and process standards - Internal and external software quality attributes -  Software reviews, walkthrough and inspection  – Statistical software quality assurance – Software configuration management - Software reliability – International Software quality models, e.g. ISO 9000 Quality standards and  ISO 9000-3, etc.. – Software process improvement – The Capability Maturity Model (CMM), balanced scorecards.  Ethical responsibility to produce high-quality software is also discussed. Students participate in a group project on Software quality assurance.