publication

Journal Article

2009

Published in:

The International Arab Journal of e-Technology (IAJeT)

Toward E-Knowledge Based Complaint Management

Mjahed, Samiha . 2009

Volume Number

1

Issue Number

1

Pages

68-82

more of publication

publications

"Explorer les déterminants des comportements Pro-environnementaux des agriculteurs tunisiens" - "Exploring the drivers of Tunisian farmers' Pro-environmental behaviors"

by Samiha Mjahed, Imene Ben Yahia

2018

publications

Complaint management: the case study of a bank

by Samiha Mjahed, Abdelfattah Triki

2007

publications

Integrating Service Failure and Recovery into Knowledge Management

by Samiha Mjahed

2008