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Classroom Utilization and Impact of Technology in Pennsylvania
Page 1
Technology and the Classroom:
Current Practices in the Pennsylvania School System
James G. Williams
University of Pittsburgh
Kenneth M. Sochats
University of Pittsburgh
Sandy Kyrish
Temple University
Edward Kiely
University of Pittsburgh

Page 2
Introduction
Assumptions
Methodology
Design Factors
Chapter 1: The Educational Environment
Introduction
Classroom Environment
What Should a Classroom Be?
Technology Available
Software Utilized
Internet Audio and Video Applications
Location of Information Technology in Schools
Classroom Student Composition
Technology at Home for Students, Teachers, and Principals
Summary
Chapter 2: Availability and Access
Introduction
Availability and Access
Software
Link-To-Learn Funding
Student Use of Technology
Summary
Chapter 3: Attitudes, Motivations, Benefits, and Barriers
Introduction
Response to Technology
Motivation to Use Technology by Teachers
Summary
Chapter 4: Support for the Use of Technology in the Classroom and the Curriculum
Introduction
Integration Support
Administrative Support
Summary
Chapter 5: Teacher Training and Experience in Technology
Introduction
Teacher Technology Training
Teacher Experience in Using Technology
Summary
Chapter 6: Integration of Technology in Instruction, Administration and Home Use
Introduction
Administration

Page 3
Instruction
Conclusions
Bibliography
Appendices
A: Teacher Survey Instrument
B: Principal Survey Instrument
C: Observer Instrument
D: Observers’ Guidebook

Page 4
Introduction
Over the last three years Pennsylvania has invested over $137 million in building a
technological infrastructure in the Pennsylvania public school system through the Link-
To-Learn initiative. Technological infrastructure is defined as including hardware,
software, telecommunications, and professional preparedness. In 1998, 36 million was
allocated to school districts and vocational area technical schools in the following way:
$12.5 million for Local area Networks (LANs),
$8.2 million for Wide Area networks (WANs),
$4.2 million for Internet access,
$3.2 million for technology training,
$2.5 million for educational content (CD-ROMs, software, distance-learning),
$2.0 million for distance learning equipment, and
$2.0 million for Y2K preparedness
Such a significant investment in technology and training necessitates a classroom level
study to evaluate the perceived impact of the Link-To-Learn initiative. Our investigation
determines whether and how information technology is being used in our schools.
Our study randomly selected 250 classrooms from the approximately 112,000
Pennsylvania classrooms with 50 each from grades 1, 3, 5, 8, and 11 with separate
questionnaires for the building principal, the classroom teacher, and the observer (see
Appendices A, B, C). We also prepared a guidebook for the observers, which contained
definitions and advice for asking survey questions (see Appendix D). The observer
visited a class being taught as part of the regular curriculum and recorded information
about the physical characteristics of the classroom, the technology being used, how the
technology was used, what the technology aimed to accomplish, how involved and
accomplished the students and teachers were in using the technology and how the teacher
and principal perceived information technology in terms of administrative, instructional
and personal activities. A check was made to ensure that the class being observed was
part of the regular curriculum and specially prepared for the observation. Observers
visited the school from 1 to 3 times as deemed necessary by the principal, the teacher and
the observer. In most cases, several telephone calls were necessary to schedule and
prepare for the classroom visit, which included interviews with the principal and teacher
and a walking tour of the school building. Observers were asked to take pictures of the
school and the classroom, when permitted. In cases where this was not possible,
diagrams were drawn and comments were made about the school environment. All
participating schools were guaranteed anonymity and given $300.00 for their
participation. There was no requirement that computer-based, web-based, or Link-To-

Page 5
Learn purchased technology was actually being used in the school or class being
observed.
The study was not intended to measure the impact of technology on academic
achievement nor was it an audit of the use of Link-To-Learn funds. It was a discovery
mode study designed to detect what was happening in the classroom related to
information technology and to discern the perceptions of principals, teachers, and
students regarding information technology after three years of the Link-to-Learn
investment. The goal of the Link-To-Learn initiative was to increase the quality and
quantity of education in Pennsylvania through the use of information technology. Three
implicit assumptions lie behind the Link-To-Learn initiative. First, students graduating
from high school need basic information technology concepts and skills, regardless of
whether they are continuing their education or entering the job market. Secondly,
information technology bridges the digital divide by providing poor and rural schools
access to the same educational opportunities as those of more affluent and suburban
schools. Thirdly, information technology can help improve academic outcomes and
support new methods of teaching and learning as well as reduce the administrative
activities associated with classroom management, and thus provide more time for
teaching and learning.
The model for our study, based on a study conducted by Wyld (1996), includes the six
components illustrated in Figure 1:
• The environment includes the physical aspects of the classroom, the building, and
the surrounding area.
• Availability and access examines how accessible technology is in the classroom,
in the school, and at home.
• Attitudes, motivations, benefits and barriers encompass the personal acceptance
of technology for instructional, administrative or recreational activities on the part
of the principal, teachers, students, and parents.
• Support encompasses technical as well as administrative and parental support for
the use of technology in the classroom.
Environment
Availability
and Access
Attitudes,
Motivations,
Benefits & Barriers
Support
Integration
Training &
Experience
Study Model

Page 6
• Integration investigates the degree to which technology has been applied across
various instructional, administrative, and recreational activities of the school.
• Training and experience tests the degree to which teachers, administrators, and
students are involved with technology, how recent such involvement is and the
degree to which such involvement is self-taught.
According to Wyld’s investigation (1996), schools which successfully integrate the
WWW into classroom learning meet the following criteria:
• Teachers are enthusiastic in their desire to use technology in their classes. They
already have some background in computer technology and are novices mostly
only with regard to the Internet and the WWW.
• Schools have allocated adequate resources to enable them to purchase the
equipment needed.
• Through training courses (for a limited number of teachers) and time spent in
working on the WWW, teachers have developed skills for using web technology
in teaching.
• Teachers are aware of the importance of integrating this technology into the
curriculum and use it as a tool for learning, rather than view it as a distinct entity
in its own right.
• Teachers have established contacts with other users, who help them and with
whom they share ideas and discoveries.
• Experienced teachers help train other teachers to use web technology in their
classrooms.
• Students use the web technology appropriately.
These criteria, which were conceived with WWW technology in mind, are also
appropriate for other technologies used in education. Although we did not have the
resources or the time to study each of these six areas in detail, we addressed each area
through carefully designed questions and observations. In addition, observers were
encouraged to note anything they saw or heard relating to these six components,
regardless of whether it was officially part of the survey or not. Observers were also
asked to summarize in writing their impressions of what they saw and heard during their
school visit. Our report encompasses all of this data.
In the 1970s and 1980s technical innovation brought relatively powerful technological
tools to the classroom. Early studies usually sought to show how these technologies
impacted student learning in the specific subject area where the computer was used for
instruction. Several “use of technology in schools” studies attempt to measure the impact
of technology on academic outcomes, changes in teaching methods, and related areas of
attendance, dropout rates, and behavioral problems. Apple’s Classroom of Tomorrow
(Sandholtz, Ringstaff, and Dwyer, 1966) and the Studies Across the US (Means and
Olson, 1995) conclude that technology has great potential for supporting new ways of
teaching; these studies provide information about classroom activities as technology
initiatives are implemented in the schools. The results of Becker’s 1999 survey of
teaching practices and technology show that fewer than 1/3 of teachers had students

Page 7
conduct research using the Web. ETS has established that students attain better
achievement scores in mathematics, when teachers are knowledgeable about computers
and have their students use computers to apply higher-level concepts. As technology
advanced in the 1990s to include multi-media, graphics-rich, animated, networked
environments with tools useful in nearly every subject area, some core issues such as
teacher isolation, integration of technology, access to rich and substantial resources,
parent involvement in schooling, and learning outside the classroom have also been
studied (e.g., Glennan, 1998; Hawkins, 1996; and Koschmann, 1996).
These studies fail in two regards: they do not view the use of technology as an integrated
part of all aspects of a school, including its social context, and they do not focus on how
technologies aid critical or creative problem-solving. Many studies view education as a
‘black box” (Tally 1998) in which everything but the effect of the technology has to be
controlled or eliminated. The type of study, which focuses on the outcomes on standard
achievement tests, reduces the world to a student, a computer and associated software and
information content, and a test score. It ignores the effects of school, family, and
community environment on the learning process. The result has been that a given study
can state that a specific technology used in a specific way, in a specific setting, could or
could not improve student scores in a specific subject matter such as mathematics, or
spelling. These studies could not tell an educator whether technology made any
difference in producing students who can engage in critical, higher-order, problem-
solving inquiry. Our study evaluates the use of technology in a completely different
manner. We are concerned with how technology impacts critical thinking skills. We
focus on the combined effects of design, learning, and the school culture and practices
that shape the impact of technology in education. Our research here is based on the
following assumptions, methodology, and design characteristics:
Assumptions:
• Technologies rarely bring about substantial changes in teaching and learning by and
of themselves.
• The impact of technology on specific aspects of teaching and learning can only be
understood in the context of the social and physical aspects of the school.
Methodology:
• Our study is process-oriented with the goal of understanding how innovation occurs
and not just with the outcomes correlated with innovation.
• It aims to initiate global change rather than doing things better within old
frameworks.
• Teachers and researchers play an active role in interpreting technologies as tools for
reforming schools and in supporting change.
• It draws on multidisciplinary research from such fields as:
• anthropology (studies of school and community culture)
• developmental and cognitive psychology (as related to learning)
• sociology (in its view of the school as an institution and as a source of change)

Page 8
Design factors:
• Our study draws on collaboration from teachers, administrators, students, and parents.
• It attempts an integrated, broad view beyond mere classroom observation.
Today, nearly 90 percent of schools have an Internet connection and nearly 60 percent of
classrooms use Internet connections frequently. There are teachers who use spreadsheets,
word processing, database management systems, statistical software, programming
languages, simulation, CAD software, multimedia software, video conferencing, and give
students web-based research assignments. These are the exemplar of technology
utilization. Whether a teacher uses technology effectively or at all is determined by
numerous factors such as access at school and home, level and amount of training,
teaching philosophy, willingness to collaborate with other teachers, availability of content
in the subject area, and acceptance of change.
Research (Goldman, Cole, and Syer, 1999) indicates that while infusing technology into
schools is useful, such exemplary use of technology will not become a reality for a long
time for the following reasons:
1. Large-scale content integration takes time. Initially teacher-generated projects
using technology have little learning content. Only after a few years do teachers
learn to view the learning process in concert with the technology and see the ways
in which content interactions take place.
2. Becoming technologically competent entails large amounts of time, effort and
frustration. The technology initially appears to get in the way of learning until
teacher and student competence improves and student work habits change as they
are required to become accountable for their own learning.
3. Initially flashy presentations take precedence over academic content. Only after a
while do students and teachers concentrate on the content and not on the special
effects and animation characteristics of software packages.
As the adoption of technology proceeds, teachers become concerned about the content
and the quality of their teaching. Knowing what is missing and what is poor quality, they
typically react in one of the following ways:
1. stop or reduce the use of technology, which, in turn, reduces its importance and
impact
2. use only tried-and-true technologies with which they feel comfortable. The result
is less exploration and experimentation.

Page 9
3. make a determined effort to learn the technology along with the students so that
teaching with technology meet their standards
The Challenge 2000 Multimedia Project reported that teachers experienced the following
frustrations:
• Insufficient resources make scheduling computer time in labs or classrooms a major
problem.
• Pressure to cover the curriculum causes teachers to terminate good projects, in which
students are learning.
• Insufficient research skills do not allow students to find the information they need for
their projects.
• When students and teachers lack skills and concepts for using technology, they use it
inefficiently.
Regardless of the overall benefits of technology in education, many parents, school
boards, legislators, administrators, and teachers want technology to have a significant
impact on academic outcomes. In plain and simple terms, does it help improve Johnny or
Jane’s reading, writing, and arithmetic. Numerous studies show that technology has this
impact. For example, West Virginia’s “Basic Skills/Computer Education” (BS/CE)
program started in 1989-1990 studies achievement among 950 fifth-graders in 18
elementary schools. The BS/CE program accounted for 11 percent of the variance in gain
scores in the Stanford-9 Achievement Test. Since the James Coleman study of 1965
showed that schools only account for 30 percent of the variation in test scores (the family,
home and background factors account for 70 percent of the variation), the West Virginia
study concluded that the BS/CE program accounted for 11 percent of the 30 percent
variation in test scores (see Mann, p. 12). Children with no computers at home exhibited
the largest gain scores in most achievement areas. The West Virginia study reported that
children who had access to computers in the classroom did significantly better than those
who used computers in laboratory settings. Teachers who had computers in classrooms
reported higher skill-levels in delivering instruction, planning lessons, managing
paperwork, and word processing. These same teachers reported using computers more
often for reading, math, and writing instruction. 61 percent of teachers who had
computers in the classroom felt confident in their use while only 43 percent of teachers
who used labs felt confident in their use. The West Virginia study used a model called
“Access/Attitude/Training” for their evaluation. In addition to gathering data about
students they also collected data from 290 teachers in the study schools.
Idaho’s Technology Initiative – Accountability Report (State Division of Vocational
Education, 1999), a study similar to that of West Virginia, reaches the following
conclusions:
• There is a positive relationship between academic performance in core studies,
language, math, and reading and the integration of technology in Idaho’s K-12
schools based on performance on the Iowa Test of Basic Skills.

Page 10
• Both 8
th
and 11
th
grade students increased their perceived technology literacy as a
result of exposure to technology.
• The combined consistent high loading factors for 8
th
and 11
th
grade students were:
• ability to select the appropriate software tool for completing a project
• amount of computer use at school
• amount of computer use at home
• exposure to the Internet and email use
Our classroom study completed for the state of Pennsylvania does not replicate the
studies discussed above and many other studies like them but attempts to answer
questions such as:
• Are teachers and principals involved and committed to the use of technology in
instruction, administration, and other school and community activities?
• Is technology being integrated across multiple levels of functions and activities in
the school?
• What are the motivations for using technology in the classroom?
• What are the barriers to using technology in the classroom?
• Have the physical aspects of the classrooms been altered to accommodate the new
technologies?
• How is technology being used in the classroom?
• How much time is technology being used in a typical lesson?
• What aspects of technology and its use are emphasized?
• Do students have access to computers and the internet at home, in the classroom
as well as in libraries and laboratories?
• Are teachers being trained to effectively utilize technology in the classroom?
• Is there technical support available to make the technology useful and reliable?
• How do students and teachers react to the technology during classroom use?
• What is the range of attitudes towards the use of technology in instruction?
Even though our study is not outcomes-based, we were confident that we would find the
same results that others have found in terms of the relationship between technology and
the outcomes on standard achievement tests under the same study conditions. Our study,
however, is more interested in the learning environments, access to technology, use of
technology, attitudes towards technology, support of technology, training and experience,
and how the integration of technology is progressing.
Policymakers, evaluators, and practitioners have varying responses to the fundamental
questions about the effectiveness of technology in education. Policymakers often take a
cost-benefit model approach with increases in norm-referenced and criterion-referenced
achievement test scores as the only measure of success. An alternative view believes in
the importance of preparing students for jobs and continuing education, of increasing
student interest in learning and access to information, and making learning an active
experience. These goals are all rated higher than academic test score outcomes in the
1998 Milken Exchange Public Opinion Survey. In accord with these goals, we aim to

Page 11
measure the right things and not be driven by politics. We are convinced that technology
in education works for some kids, in some topics, and under certain conditions in exactly
the same manner as every other pedagogy and system, including the teacher. We envision
computer technology becoming ubiquitous and integrated in education, allowing learning
to take place in school, at home and in the community. Students will use multimedia,
graphics, animation, Internet access, hand-held and remote devices in all subject areas in
the same way as they now use pencils, paper, books, or lab equipment. Learning will
mean not just acquiring facts but also developing critical thinking and problem-solving
skills. The world is the classroom and information technologies the great enablers of all
facets of learning. Our goal is to make sure that technology is available, usable,
affordable, reliable, sharable, and to ensure that it is applied at the right time, for the right
purpose, for the right audience, and by trained and experienced people.
References
Becker, Henry Jay. (1999). Internet Use by Teachers: Conditions of Professional Use
and Teacher-directed Student Use. Washington, DC: U.S. Department of Education.
“The Challenge 2000 Multimedia Project: Project-Based Learning with Multimedia.”
http://pblmm.k12.ca.us/topics_main.htm
Coleman, James S. (1966). Equality of Educational Opportunity. Washington, DC: US
Department of Health, Education and Welfare, 77.
Glennan, Thomas Keith. (1998). New American Schools After 6 Years. Santa Monica,
CA: RAND.
Goldman, Shelley, Cole, Karen, and Syer Christina. (1999) “The Technology/Content
Dilemma.” http://www.ed.gov/Technology/TechConf/1999/whitepapers/paper4.html
Hawkins, Otha. (1996). Leadership, Quality and Education: Managing Change in the
Workplace. Final Project: North Carolina State University, 1996.
“The Idaho Technology Initiative: An Accountability Report to the Idaho Legislature.”
(1999). http://www.pte.state.id.us/document/public.htm
Koschmann, Timothy D. (1996). CSCL: Theory and Practice of an Emerging Paradigm.
Mahwah, NJ: L. Erlbaum Associates.
Link-to-Learn Initiative. http://www.l2l.org/index.html or
http://www.sis.pitt.edu/ltolearn/
Mann, Dale, et al. (March, 1999). “West Virginia Story: Achievement gains from a
statewide comprehensive instructional technology program.”
http://access.k12.wv.us/bsce/march23.htm

Page 12
Means, Barbara and Olson, Kerry. (1995). Technology and Education Reform. Vol. 1:
Findings and Conclusions: Studies of Education Reform. Menlo Park, CA: SRI
International.
“Milken Exchange Public Opinion Survey 1998.”
http://www.milkenexchange.org/project/poll/ME162_98.pdf
Sandholtz, Judith, Ringstaff, Cathy, and Dwyer, David C. (1997). Teaching with
Technology: Creating Student-Centered Classrooms. New York: Teachers College Press.
Tally, B. (Sept., 1996). History goes digital: Teaching when the Web is in the
classroom.” D-Lib Magazine (special issue on digital libraries and education).
http://www.dlib.org/maga-zine.html
West Virginia Department of Education: Independent Study of BS/CE Program. (March,
1999). http://access.k12.wv.us/bsce/march23.htm
Wyld, Seryn. (1996). “Success Models for Integration of the WWW in Primary
Education,” Faculty of Education, University of Technology, Sydney, Australia.
http://www.elmo.scu.edu.au/sponsored/ausweb/ausweb96/educn/wyld
Wyld, Seryn and Eklund, John. (1997). “A case study of communication technology
within the elementary school.” Australian Journal of Educational Technology 13.2, 144-
164. http://cleo.murdoch.edu.au/ajet/ajet13/su97pl44.html

Page 13
Chapter 1. The Educational Environment
Introduction
The school environment helps shape the learning experience in much the same way that
the home and community environment shapes educational behaviors. Observers were
asked to evaluate a series of factors related to the physical environment inside the school
and the classroom as well as the area surrounding the school. They took photographs of
the school, surrounding community as well as the classroom and laboratories they visited,
when the principal, teachers, and students had no objections. They also collected
inventory type of data related to the educational environment being observed, such as the
number of computers and types of software. A diagram of the classroom being observed
was required even if a photograph was not permitted. The diagrams and photographs
helped establish the importance of technology for the school and classroom indirectly.
For if a resource is important and valued, it will be center-stage, easily accessible, in
good repair, integrated into the environment and utilized extensively. Chart 1.1 shows
that on a 7 point scale the average classrooms and schools are in above average condition
in terms of physical environment.
School Environment
0
1
2
3
4
5
6
7
Outside
In
s
i
d
e
Li
gh
ti
ng
Te
m
p.
Wi
rin
g
Wa
ll
s
/
F
lo
o
r
s
Bo
a
rd
s
Se
a
ts
Ta
b
le
s
Sc
r
ee
ns
Facilities
Condition Scor
e
1st Grade
3rd Grade
5th Grade
8th Grade
11th Grade

Page 14
Chart 1.1 Physical Condition
Interestingly, the classrooms for grades 3, 5 and 11 are generally in better shape than
those for grades 1 and 8. The worst physical factor found in all schools is the wiring
required for electrical and communication requirements, making integration of
technology very difficult. Chart 1 also demonstrates that on the whole the higher the
grade level, the better the facilities, a trend observable across all aspects of technology in
schools.
Classroom Environment
Where computers are located is a function of the perceived importance of computers in
the educational process as well as of innovative or traditional paradigms of teaching. The
location may also be due to the difficulty of introducing technology into structures not
built to accommodate it. In such cases the infrastructure dictates the arrangement of
equipment, tables, and desks. The diagrams of the typical classrooms observed (see
diagram 1) illustrate the two most common classroom layouts observed across 250
different classrooms. Technology is either relegated to the back of the room, similar to
the way a set of encyclopedias are kept in the reserve section of a library and used for
special purposes by special permission, or to the front of the room with other important
educational support tools, such as writing boards, teacher’s desk, video equipment, and
overhead projectors. Important for our observations is the fact that almost no classrooms
had a projection system for a computer and few had a computer on the teacher’s desk or
on a cart beside it, making demonstrations of computer and Internet use very difficult.
Few classrooms had the capability to have computers away from the walls and scattered
throughout the student seating area. The classroom diagrams gathered by the field
observers also indicated where individual types of equipment, electrical outlets, and
communication wiring outlets were located in the room. These classrooms had been
renovated with conduit either in wiring poles in the ceiling or in the floor with receptacles
for both electrical and communication terminators. There never seems to be an electrical
or communications outlet where it is needed. An alternative is to have power strips and
wiring running around the room like spaghetti. In several cases the class being observed
was held in a computer lab, laid out in an arrangement like a classroom with workstations
replacing desktops. Not having flexibility in placing technology in the classroom
provides one more obstacle that a teacher must overcome in using technology. The fact
that most teachers did not complain about the location of computers suggests that
technology is not fully integrated into the curriculum. Rather computers are considered
special education support tools that can be in any location, where students can be sent for
special assignments or as a reward for doing well. These observations lead us to conclude
that attention must be paid to the electrical and communication infrastructure so that
technology can assume a central role in the educational process.

Page 15
What Should a Classroom Be?
Kathryn Conway in her web page article “Master Classrooms: Classroom Design with
Technology in Mind” conceives of the ideal classroom design for using technology in
this way:
“The design of a teaching/learning environment (Classroom) is based on assumptions
about the teaching and learning process. When you enter a classroom with only the basic
blackboard and an overhead projector, the assumption is that the teacher can teach
whatever concepts, skills and information is necessary with the lecture, chalkboard, some
overheads, and discussion. An electronic classroom begins with the assumption that
different teachers may prefer different teaching styles, that different concepts may require
different media and methods of communication, and that different learners have different
cognitive styles. The fact that technology provides these different communication modes
does not, however, mean the ‘live and real-time’ teacher is not the driving force in the
classroom. Indeed, the teacher determines the course content and strategy, and is the most
spontaneous and valuable instrument in the learner assessment process. Technology in
the classroom should not hinder, but help, teachers who "rely heavily on improvisation,
on freedom to follow up ideas that excite interest, and on unexpected happenings that
illustrate the problems we discuss . . . .Learning technologies should be designed to
increase and not reduce the amount of personal contact between faculty and students on
intellectual issues."
Milton Glick argues along similar lines: "Everything we are used to -- books, lectures,
television -- is one-way, focused on what the teacher, writer or actor does. It is hard for us
to remember that it is not what the teacher does but what he or she gets students to do that
results in learning" (Glick, 1990). For this reason, "interactive computing . . . a new
teaching medium, combining visual values of television and instructional ideas" (Hale,
1989) needs to take its place in the classroom. An interactive teaching process connotes
process. But most of our teaching communication and technology up to now relies more
on information products than on information process. It is information technology's
ability to bring process into the classroom that is most promising. Garrett, Dominguez
and Noblitt illustrate the importance of process in teaching foreign languages: "Our
exploration of the role of technology in teaching such courses suggested that one of the
most significant innovations is the presentation to the learner of the authentic data of the
discipline . . . .The computer and interactive technologies can bring the primary and
supporting data of the discipline within the grasp of the researcher and the learner alike . .
. .They can also make the primary data directly available to students, give them the
opportunity to browse and explore, and structure an environment within which they can
organize and interpret the data for themselves. Knowledge so acquired is not a set of
items or facts but is a process, a way of thinking or making connections, a dynamic
flexible structure of relationships" (Garrett, Dominguez and Noblitt, 1989). Clearly, these
capabilities so central to the teaching and learning process belong in the classroom, and
can be easily manipulated by the teacher.

Page 16
The classroom, then, should be a very flexible environment, with the means to present
information in a variety of ways, with access to varied information sources, and with
maximum flexibility for interaction between and among teacher, student and information.
In short, classrooms should be designed to provide interactive teaching and learning
environments. To achieve maximum flexibility, these facilities must combine computing,
display and networking elements. Because of the range of technologies included, they can
also provide a technological bridge between traditional analog/one-way technologies and
evolving digital/interactive technologies for classroom instruction.

Page 17
Diagram 1.1 Typical Classroom Layouts
Typical Classrooms
Door
Student Desks
Small Group Area
Computers
Student Desks
Door
c
o
m
p
u
Group Area
t
e
r
s
Language Arts
Teacher’s Desk Chalkboard
Teacher's Desk

Page 18
The observers asked questions about whether the classroom being observed had been
constructed to accommodate computer and network technology, whether it had been
retrofitted to accommodate technology or whether no changes had been made to
accommodate technology. Chart1.2 illustrates the responses based on grade level.
Chart 1. 2. Room Infrastructure Design
Clearly, a majority of rooms have been retrofitted to accommodate the technology with
3
rd
and 8
th
grades being the farthest behind in terms of retrofitting and no changes made
for technology. The 8
th
grades, however, are ahead in terms of being built to
accommodate technology. Overall, approximately 80 percent of the 5th grade classrooms
visited can accommodate information and networking technology. Contrary to the
evidence here, we predicted on the basis of all other indicators that the 11
th
grade would
have been the best in this category, not the 5
th
grade. The 11
th
grade is practically the
same as the fifth grade based on the least number of rooms with no changes for
technology.
Technology Availability
One indicator of whether technology has the potential for making an impact is its
availability in the school and in the classroom. It is quite evident from Chart 1.3 that
there has been a tendency to equip the higher grades first and then work towards
equipping the lower grades. This makes sense in terms of ensuring high school graduates
success in the highly computerized job market and in higher education, where they will
Environment - Room Infrastructure
Design
0
20
40
60
80
!st
Grade
3rd
Grade
5th
Grade
8th
Grade
11th
Grade
Grades
Percent
For Tech
Retrofitted
No Changes

Page 19
also need to utilize computer and information technology. Of course, ignoring the lower
grades can jeopardize their success over time. Chart 1.3 shows a significant difference
between the upper grades and the lower grades in terms of everything except modems.
The reason modem technology is lower in the upper grades is because they have direct
connections to the Internet and do not require dial-up access. It should be noted that a
number of the higher grades were observed in a special electronic classroom with 1
computer for every 2 or 3 students thereby pushing the average number of computers per
room higher than it actually is in the average 11
th
grade classroom.
Chart 1.3. Equipment Inventory
Software Utilized
As can be seen in Chart 1.4, software for word processing (WP), graphics and browsers
for the World Wide Web (WWW) are the most popular software tools being utilized by
all grade levels. Special application software (not curriculum specific) and Spreadsheets
(SS) follow these.
Equipment Available
0
5
10
15
20
!st Grade 3rd Grade 5th Grade 8th Grade 11th Grade
Grades
Volume
Computers in Room
Printers
Modems in Room

Page 20
Chart 1. 4. Software Utilized in the Classroom
It is somewhat surprising that email and Electronic Bulletin Boards (EBB) are not
utilized more in the instructional process. Chart 1.5 shows the percent of classrooms
observed using curriculum special software. Although there is a spike at the 3
rd
grade
level, curriculum specific software use declines with grade level. This may be because of
availability or simply using the technology for more exploratory types of learning
situations. This would seem to be the case based on the observers’ comments and the
data regarding how the technology is used at the various grade levels, i.e. lower grades
use technology more for drill and practice while the higher grades use it for higher level
problem-solving and project-oriented problems.
Chart 1.5 Software Utilized in the Classroom
Internet Audio and Video Applications
0
10
20
30
40
50
60
70
Percent
1st
Grade
3rd
Grade
5th
Grade
8th
Grade
11th
Grade
Grade
Percent Using Curriculum Specific Software
Software Utilized
0
5
10
15
20
25
30
35
40
45
50
W
P
SS
D
BM
S
G
r
a
p
h
ics
Br
o
w
se
r
Sp
e
c
ia
l
Ap
p
lic
a
tio
n
Em
ai
l
EBB
Types of Software
% Using
1st Grade
3rd Grade
5th Grade
8th Grade
11th Grade

Page 21
Only one classroom was observed using any Internet audio or video as part of the
instructional process. The basic reason given for not using it is the slow bandwidth
(speed), which makes it ineffective in teaching applications. The other reason was that
the teacher was not aware that such applications could be used over the Internet.
Location of Information Technology in Schools
Chart 1.6 shows that nearly 100 percent of classrooms have at least 1 computer located in
the room and over 90 percent of the schools have computer labs for students and teachers
to use. Also, over 90 percent of the schools have computers located in the library.
Nearly all the schools had information technology in the administrative offices. Slightly
over 80 percent of the schools have computers located in other locations such as the
teacher’s lounge, cafeteria, gymnasium, and reading center. The conclusion is that
technology has penetrated the classroom, library, administrative offices, and other
locations in the schools visited.
Chart 1.6 Location of Technology
Classroom Student Composition
Table 1.1 below shows the average students per classroom observed and the average
school enrollment by grade level. The number of students per class was lowest for the
11
th
grade and highest for the 8
th
grade. The average was 21.9 students per class with
49.9 percent male and 50.1 percent female. This matches well with statewide averages.
The fact that the 8
th
grade has a significantly larger average class size than the others may
reflect why the 8
th
grade data presented elsewhere in this report is typically not consistent
with expected values.
Location of Technology
0
20
40
60
80 100 120
Classrooms
Labs
Library
Administrative Offices
Other Locations
Percent with Technology

Page 22
Grad
e
School
Enrollment
Students Per Class
1
st
409
20.46
3
rd
454
21.15
5
th
511
23.23
8
th
835
25.24
11th
1032
19.02
Table 1.1 Class Size
Technology at Home for Students, Teachers and Principals
The fact that over 60 percent of the students have computer technology at home (see
Chart 1. 7) is a significant aspect of the environment data. Chart 1.7 also shows that
nearly 50 percent of students also have Internet access at home. 85 percent of the
teachers have computers at home and over 70 percent of the teachers have Internet access
at home as well (Chart 1.7). Nearly 100 percent of principals use computer technology in
the schools and 90 percent use computer technology at home (Chart 1.9). Chart 1.10
shows the uses made of computers at home by teachers. According to Chart 1.11,
administrators make heavy use of information technology. More than 50 percent of the
schools are using technology for some administrative purposes and 90 percent use
specific ones, such as for keeping attendance.
Chart 1.7 Student Technology at Home
Students Home Technology
0
20
40
60
80
Students with Computers at Home
Students wth Internet at Home

Page 23
Chart 1.8 Teacher Technology at Home
Chart 1.9 School Principal Use of Technology
Teacher Home Technology
60
65
70
75
80
85
90
Computer at Home
Internet at Home
Technology
Principal's Use of Technology
0
20
40
60
80
100
120
Use
Technology at
School
Use
Technology at
Home
Use E-Mail at
School
Use Email at
Home
Percent Using

Page 24
Chart 1.10 Teacher Use of Technology at Home
Chart 1.11 Administrative Uses of Technology
Ad m in is tra tiv e U s e o f T e c h n o lo g y
0
2 0
4 0
60
8 0
1 0 0
A tte ndanc e
E n ro llm en t
In ventory
P a y roll
P u rc ha sin g
Re c e iva ble s
P a y a ble s
G e ne ral Ledger
Reportin g
P ercen t U s in g
Teacher Home Computer Use
0
10
20
30
40
50
60
70
80
90
Uses

Page 25
Summary
Based on the data reported by the teachers and principals and the data acquired by the
observers, it is clear that the school and classroom environment has adopted technology
for instructional, administrative, and professional purposes. School buildings, classrooms,
and school properties appear to be maintained in very good condition. The non-school
areas surrounding the schools also appear to be kept in good order, even when the
community as a whole may not be maintained at the same level as the school and its
immediate surrounding area. Most classrooms have been retrofitted to meet the needs of
technology by adding additional electrical wiring, outlets, communication wiring and
outlets, workstation space, and lighting. Very few rooms have been designed to
accommodate technology and far too many (15 – 20 percent) have had no changes made.
Room accommodation for technology appears as an item many teachers would desire if
they had additional resources. The number of computers and printers available for
student use in the room for the class being observed was usually adequate when the class
took place in a lab but typically inadequate when the class was taught in the classroom.
Obviously a “trickle down” approach is deployed with the higher grades obtaining a
larger number of computers and more up-to-date ones and the lower grades getting fewer
and older equipment. Word processing, web browsers, special applications (not
curriculum specific) and spreadsheets account for the majority of the software used in
class projects. Curriculum-specific software use ranges from over 30 percent in grade 11
to over 65 percent in grade 3. Technology has been distributed widely in school
classrooms, libraries, labs, and administrative offices as well as in other useful locations.
It also seems apparent that technology has become a part of home life for most teachers
and principals and a majority of students. 80 percent of students and over 85 percent of
teachers and principals have computers at home. In addition, a significant percent of
students, teachers, and principals have Internet access at home. Principals and teachers
use technology for a wide range of administrative tasks both in school and at home.
Teachers use computers for information gathering, learning, planning lessons, and
communicating via e-mail. While this is encouraging, it does create a disparity, the so-
called “digital divide,” between those who have technology at home and those who do
not. Technology in the school helps level the playing field, when adequate technology is
available and time is allocated to use it in productive ways. Most importantly, however,
there is still not enough technology to satisfy the demand for its use by students and
teachers.
References
Callendar, J. (1990). "Electronic Display Devices for High-Powered Presentations."
Presentation Products Magazine, 3, no. 6, 22-34.

Page 26
Conway, Kathryn. (1997). “Master Classrooms: Classroom Design with Technology in
Mind.” http://www.iat.unc.edu/publications/conway/conway1.html
Garrett, N., Dominguez, F. and Noblitt, J. (1989). "Computers in Foreign Language
Teaching and Research: A 'New Humanism.'" In Graves, W. H. (ed.) Computing across
the Curriculum: Academic Perspectives. McKinney, Tex.: EDUCOM/Academic
Computing Publications.
Glick, M. (1990). "Integrating Computing into Higher Education: An Administrator's
View." Educom Review, 25, no. 2, 35-38.
Hale, M. (1989). Faculty Support Centers. Research Triangle Park, N. C.: Institute for
Academic Technology.
Hallett, J. (1992). LCD Projection Panel Selection Guide. Fairfax, Va.: International
Communications Industries Association.
Hazen, M. and Parker, A. (1989). "The University of North Carolina at Chapel Hill:
Instructional Computing." In Graves, W. H. (ed.) Computing across the Curriculum:
Academic Perspectives. McKinney, Tex.: EDUCOM/Academic Computing Publications.
Jafari, A. (1992). "Issues in Multimedia." Technology and Teacher Education, Annual
1992 issue, Society for Technology and Teacher Education, 289-294.
Link-to-Learn Initiative. http://www.l2l.org/index.html or
http://www.sis.pitt.edu/ltolearn/
Moldstad, J. "Facilities Design Factors for Effective Media Utilization." (Unpublished.)
Ripp, D. (1990). "Face to Face: Video Projector Shoot-Out." AV Video, 12, no. 4, 53-65.
Smith, C. and McGahan, M. (1988). "Byte-ing into Video." AV Video, 10, no. 6, 44-50.

Page 27
Chapter 2. Availability and Access
Introduction
Availability and access of computer technology are the most important factors
determining use, according to all reports. Availability simply means that technology is
located where it is needed most and access means that one can get at it during the times,
when it is most useful. Since learning, according to educational research, often takes
place outside the classroom, technology must be available at home, in libraries, and
laboratories, and not just in the room used for instruction, and be accessible, when it is
most needed.
Increasing availability and accessibility is in accord with President Clinton’s educational
technology initiative. In his 1999 State of the Union Address he set the following goals:
“Every classroom in America must be connected to the information superhighway, with
computers and good software, and well trained teachers. We are working with the
telecommunications industry, educators, and parents to connect 20 percent of California’s
classrooms this Spring, and every classroom and library in the entire United States by the
year 2000.” Pennsylvania must keep pace with such national trends by improving
availability and accessibility of computer technology.
Availability and Accessibility
Pennsylvania is well ahead of the majority of states in Internet connections for
classrooms and local area networks with approximately 16.6 students per Internet
connected computer (Education Week on the Web). But Pennsylvania needs to provide
students with greater access to computers resources. Using sample data, it ranks in the
middle of most national surveys, averaging slightly over 5.5 students per computer (The
Pennsylvania Technology Atlas and Education Week) but higher (9.7) for instructional
multimedia computers (Education Week, Milken Survey, and Market Data Retrieval).
Charts 2.1 and 2.2 illustrate the availability of computer technology as reported by
teachers, principals, observers and the annual survey of technology in Pennsylvania.
Availability of computers for teachers is not a serious problem although keeping them
up-to-date is somewhat of a problem and keeping them ready for access is more of a
problem. Approximately 85 percent of teachers in the classroom survey have a computer
at home and over 70 percent have a home Internet connection. Teachers do not have the
most recent models of computers but most have ones capable of multimedia applications.
In addition, teachers have access to computers in the classroom, library, laboratories,
administrative offices, and in many cases to a computer in the teachers’ lounge. The
public libraries in most of the municipalities where teachers reside also have computers
and Internet access. Teachers need help in two related areas: They need a laptop or other
type of computer equipment that they can take home for use in preparing lessons or

Page 28
practicing computer based skills. This capability is likely to have a significant impact on
a teacher’s motivation for using technology. According to a study conducted in Nova
Scotia, teachers with computers and Internet access from their homes had a more positive
attitude towards technology and its integration into the curriculum than those without
computers and Internet access at home (Timmons, 1997, and Liu, 1997). Likewise,
teachers need to be able to use the Internet access, to which the school or school district
subscribes, rather than having to pay for Internet access personally from an ISP.
Scheduling access to technology is a major difficulty teachers face in using technology
effectively for learning. Not only is there not enough laboratory time, there are not
enough computers in the classroom and not enough computers in working condition.
Furthermore, the lack of projection systems for the classroom reduces the ability of the
teacher to demonstrate the use of the technology or to use it to demonstrate concepts
using the technology. Chart 1.3 illustrates that the availability of computer equipment is
directly proportional to grade level; the higher the grade, the more available is the
equipment. Teachers reported as a problem not having enough computers and not having
ready access to technology. They explained that having 5 computers in a classroom for
25 students made scheduling their use a time-consuming and management headache.
Many schools have developed laboratories equipped with 20-30 workstations where
students are provided instruction in the use of the hardware and software and are
permitted in many cases to use the technology for classroom projects or even personal
use at specified times during the day. Unfortunately, this cost-effective approach reduces
the availability and accessibility of the technology for the teacher’s purposes. They
reported that scheduling laboratory time where there were enough computers was
complicated and difficult. They also commented that technical support was not very
good and equipment, networks or software too frequently do not work or do not work
correctly.
As far as we are concerned, the rule of thumb that a school needs 1 computer for every 5
students should be revised. We recommend that a classroom should have a computer for
every three students, and preferably for every 2. Since this measure is costly, computers
may need to replace textbooks and other resources. When asked, principals and teachers
have no problem with such an arrangement. If more funds were made available, both
principals and teachers affirm that they choose purchasing computers over other
resources. One might also accomplish this objective by helping students acquire
computers for home use or by increasing the combination of home and classroom
computer availability.
Table 2.1 summarizes the barriers and difficulties expressed by teachers, many of which
relate to the availability and accessibility of technology (see Chart 1.6 about the location
of technologies within the school building and Chart1.8 about teachers’ use of technology
at home).

Page 29
Barriers/Difficulties
Percent Number
Not Enough Computers, Printers, Internet Connections, Software,
Supplies, etc.
17.76
81
Limited Time and Scheduling to Use Computers and Labs
17.11
78
Inadequate technical support
14.69
67
Outdated or inadequate capabilities for hardware, software, internet
connections, networking, etc.
12.72
58
Not enough training and experience for teachers
12.72
58
Technology use is not integrated with the curriculum
5.04
23
Funding is inadequate to make technology have an impact
4.39
20
Building/room/lab is not adequate for technology (space, outlets,
wiring, lighting, etc.)
3.95
18
Can not demonstrate to class – no projection system
3.51
16
No Technology at home for some students resulting in varied skill and
knowledge levels
3.51
16
Use of technology doesn’t help with acquiring higher order skills and
concepts
1.54
7
Computers hinder student communication skills and foster unrealistic
expectations
1.32
6
Web information is not validated or verified
1.32
6
Fear of technology
0.44
2
TOTALS
100.02
456
Table 2.1. Barriers and Difficulties in Using Technology in the Curriculum
Software
Nearly all the classrooms and laboratories visited had a suite of office applications such
as word processing, spreadsheet, database management system, and presentation or
graphics. A smaller number of classroom computers had email, web browser, electronic
bulletin board (EBB), and special curriculum specific applications available. Chart 1.4
about the utilization of software by grade level demonstrates that word processing is the
most widely used application followed by web browsers and graphics. This is generally
true across all grade levels. However, two negative trends are revealed by this data.
Curriculum-specific software is not widely utilized and available nor is the use of email
integrated within the curriculum, despite the fact that 70 percent of teachers use email at
home or school.
Chart 2.5 shows the use of different software technologies for personal, instructional or
administrative functions by teachers. Word processing is by far the most popular
application and this correlates well with the use of word processing in the classroom.
Using a web browser a great deal also correlates highly with web browser use in the
classroom but teacher use of email correlates poorly with classroom use. One reason is

Page 30
that email is not available widely at the classroom level and teachers use it at home.
Teachers reported using spreadsheet and database technologies for classroom
management functions such as maintaining grades and attendance. Chart 2.6 shows the
use of technology made by principals at home and at school. Nearly 80 percent of
principals have access to email at the school and approximately 70 percent use email at
home. The presence of technology for administrative functions in the school is evident
by the fact that nearly all principals regardless of grade level use computer technology to
perform administrative and management functions.
Teacher Use of Technology
0
10
20
30
40
50
60
70
80
90
100
Chart 2.5. Teacher Use of Technology
Principal's Use of Technology
0
20
40
60
80
100
120
Use
Technology at
School
Use
Technology at
Home
Use E-Mail at
School
Use Email at
Home
Chart 2.6. Principal’s Use of Information Technology
Link-To-Learn Funding

Page 31
Table 2.2 summarizes how principals use Link-To-Learn funds. The three primary
categories are: LAN networking, additional computer hardware, and WAN networking.
These are followed by software and curriculum content databases, library automation,
and computing laboratories, all areas that the Link-To-Learn initiative stressed. What is
disturbing about the data in Table 2.2 is the relatively large number of principals who did
not even know Link-To-Learn monies were available or did not obtain any funding.
Type of Acquisition
Percent
Frequency of
Response
LAN Networking Hardware and
Software
27.18
112
Computers, Printers, Scanners, Other
Hardware
24.27
100
WAN Networking Hardware and
Software
18.69
77
Don’t Know or None
11.17
46
Software and Electronic Subject
Content
8.25
34
Library Automation Hardware and
Software
5.1
21
Computer Laboratory Facilities
2.43
10
Protection and Security
1.46
6
Video Conferencing
0.73
3
Y2K Compliance
0.73
3
TOTAL RESPONSES
100.01
412
Table 2.2 Utilization of Link to Learn Funds
Student Use of Technology
We asked both teachers and students about what technology students had at home. The
results summarized in Chart 1.7 show that over 60 percent of students have a computer at
home and over 45 are connected to the Internet from home. Discussions with students
about their use of technology revealed several facts that coincide with the study
conducted in Nova Scotia mentioned earlier (Timmons, 1997). The four main points are:
1. Students with computers at home felt they had a distinct advantage over those
who did not because they could type assignments with spell checking and
grammar checking, get access to additional information on the Internet, and chat
on-line with people who had special knowledge.
2. Students with computers at home but no web access used them less frequently
than those with home computers and web access.
3. Students with computers at home have little difficulty in knowing what to do
when attempting to use the computer for a class assignment or activity in strong

Page 32
contrast to those without computers at home. The latter have much more difficulty
manipulating hardware, software and information.
4. Students with computers at home and Internet access have more positive attitudes
towards technology as it positively impacts learning and teaching.
Summary
It is evident from the data that, in general, teachers and principals have available to them
adequate information technology at school and at home. It is also clear that they use this
technology for professional and personal reasons. The data suggests that teachers and
students do not have timely access to technology, when it would be most appropriate to
support a learning activity. The data also indicates that many teachers and principals
have been trained in only a limited range of applications. In the school environment,
classroom use of computers is inhibited by a lack of an adequate number of devices and
devices with adequate capabilities. This is more prevalent in the lower grades than in the
upper grades. There is also not enough support for keeping computers and networks in
working condition. The use of computing laboratories is seen as a cost-effective method
of providing computer and Internet access for students but teachers see laboratories as
difficult to schedule and disconnected from the day-to-day activities associated with a
lesson plan. Teachers use those applications for which they feel adequately trained, e.g.
word processing, and avoid using applications for which they feel they are marginally
competent. They are also not aware of all the appropriate applications available.
Relegating the use of technology to a laboratory environment and a technology specialist
with little or no integration into the classroom is not the best use of technology for
teaching and learning.
Interviews and questionnaires of principals as well as first-hand observations indicate that
Link-To-Learn money was used for building the infrastructure for computers, software,
and local and wide area networks. Unfortunately, Link-To-Learn money was not used as
widely or as in-depth for teaching training as it should have been.
Link-to-Learn has been a catalyst in integrating technology into education and motivated
teachers, students, and principals to become familiar with its use and its implications for
teaching, learning, and management. It appears that the high schools and middle schools
have benefited the most from the Link-to-Learn initiative, while elementary schools have
had a lower priority. This is not an unusual situation and is reasonable when limited
resources are available. High school students need technology skills, concepts, and
knowledge to compete in the job market and in higher education almost immediately. As
long as the lower grades are included to a greater degree in future infrastructure
development, curriculum integration, and teacher training, the goals of Link-to-Learn will
have been satisfied.
References

Page 33
Education Week on the Web: Pennsylvania Data: Report (September 23, 1999)
http://www.edweek.org/sreports/tc99/updates/states/pa-t.htm#access
Market Data Retrieval: Technology in Education 1999 (Research Report).
http://www.schooldata.com/publications.html#tech99
Milken Exchange Public Opinion Survey. (1998).
http://www.milkenexchange.org/project/poll/ME162_98.pdf
The Pennsylvania Technology Atlas http://www.technology.state.pa.us/atlas/Pa
Timmons, Vianne, et al. (Sept., 1997) “Integration of Technology into the Secondary
School Curriculum.” http://www.stfx.ca/people/xliu/finalrp4.html
Xiufeng, Liu, Macmillan, Robert, and Timmons, Vianne. (1 Nov. 1997) “Assessing the
Impact of Computer Integration on Students.” Seventh Conference of Atlantic Educators
http://iago.stfx.ca/people/xliu/cae.html

Page 34
Chapter 3. Attitudes, Motivations, Benefits, and Barriers
Introduction
Educational studies consistently report how important motivation is in the educational
use of technology. Motivation appears to be particularly high in the Pennsylvania. The
annual technology survey for schools in Pennsylvania, the Link-To-Learn initiative,
illustrates how high the teachers’ hopes are for technology. Pennsylvania teachers were
asked whether they believed technology was just another fad (a score of 1) or a powerful
tool for improving student learning (a score of 5). 68.7 percent of schools which
responded to the survey reported a value of 4 or 5. This correlates well with the results
from the same survey reporting that over 50 percent of Pennsylvania schools use
technology to enhance the curriculum for project–based learning or learning taking place
in small groups. Traditionally, schools have not used technology to foster such
cooperative learning. Rather computers have usually been used to for drill-and-practice
of basic skills or to promote individual or entire class learning experiences but not as a
tool for group projects or student-designed projects. Schools have traditionally promoted
learning with technology through the use of stand-alone devices or software. This stems
from a view that knowledge and opportunities are centered in the computer, rather than in
the individual. This has been changing with the advent of networked computers, better-
trained teachers, better software and the use of the World Wide Web. Contemporary
pedagogy views the computer as a tool for empowering the student. Teachers, principals
and parents are beginning to realize that today’s technology has the power to aid students
obtain, organize, manipulate, and display information in ways that support their
understanding and add to their knowledge.
Several questions in our study aimed to appraise the motivation of teachers,
administrators and students for using technology in the classroom, since a positive
attitude is essential for its successful implementation. Whenever possible we attempted to
access attitudes by means of indirect questions about uses, benefits and difficulties and by
having our observers judge several aspects of attitude on a seven-point scale.
Response to Technology
Chart 3.1 represents the observer’s judgment about the attitudes on the part of teachers
and students for using technology in the classes they observed. Generally, the attitudes of
both teachers and students become more positive at higher grades. But students are more
motivated to use technology than teachers in all cases, except in the 8
th
grade, where
teachers were more positive than students. Most surprising about this chart is that 11
th
grade teachers are far less positive than 5
th
and 8
th
grade teachers.

Page 35
Chart 3.1. Response to Technology
1st Grade
3rd Grade
5th Grade
8th Grade
11th Grade
Teacher
Response
5
5.5
6
6.5
7
ResponsetoTechnology
Teacher Response
Student Response

Page 36
Chart 3.2. Teacher and Students Preference for Technology
This may stem from 11th graders’ high level of technological competence, which may, in
turn, dampen the instructors’ enthusiasm for using technology. The 8
th
grade teachers
were very positive about using technology in the classroom. When teachers and students
were asked if they liked technology they responded as shown in Chart 3.2. As indicated,
teachers at higher grade levels like technology more than teachers at the lower grades.
Although student responses show the same pattern, students at the lower grades prefer
technology more than their teachers. This is not surprising based on other data collected
during the study that shows teachers in the lower grades have less technology, less
training, and fewer non-drill-and-practice applications than teachers in the higher grades.
Students
5.5
6
6.5
7
LikeTechnology
Students
Teachers

Page 37
Chart 3.3. Teacher Enthusiasm for and Impact of Using Technology
Chart 3.3 shows the observers’ rating on a 7-point scale of the teachers’ enthusiasm for
using technology and the responses of teachers to questions regarding the degree to
which they think technology affects the teaching and learning process. The results show
that teachers demonstrate an above average enthusiasm, which is even greater at the
upper grades. Most significantly, technology is perceived to have a much lower impact
on teaching and learning than indicated by the level of enthusiasm. Teachers in the lower
grades perceive technology as having a less significant impact than teachers in the higher
grades. Here again, this is probably due to the lack of technology resources, the lack of
training, and the less frequent use of home computers.
According to Chart 1.10, which is based on teachers’ comments about their use of
technology at home, teachers rate email, information seeking and entertainment quite
high. Chart 1.8 shows that 85 percent of teachers have a computer at home and over 70
percent use the Internet from home. This data indicates that teachers have access to
information technology at home and utilize it for personal as well as for teaching-related
purposes. Thus teachers appear committed to using technology and have the learning
skills necessary for using technology for instructional purposes. Charts 3.6 and 3.7
indicate that teachers have been using technology on average for several years and spend
over 80 minutes per day using computers at home or at school.
Enthusiam and Impact
0
1
2
3
4
5
6
7
8
1
st
g
ra
d
e
3
r
d G
r
ad
e
5
t
h
G
ra
de
8
t
h
G
ra
d
e
11
th
Gr
a
d
e
Teacher
Enthusiam
Affect Teaching
Affect Learning

Page 38
Chart 3.6 Teacher Years of Using Computers
Chart 3.7. Teacher Use of Computers per Day
Motivation to Use Technology by Teachers
Teachers were asked what motivated them to use technology in the classroom
environment. They were free to respond in any manner they felt appropriate and were
not forced to choose from a list. Teachers could provide multiple motivations and some
teachers chose not to respond at all. These responses are categorized in Table 3.1 with
their respective percentages.
Teacher Years of Computer use
0
2
4
6
1
Years of Use
Minutes Used Per Day
0
20
40
60
80
100
1
Minutes Used

Page 39
Motivation to Use Technology
Percent
Number
Stimulate and Motivate Student Interest in learning
22.40
82
Prepare students for future career and education
17.49
64
Provide up-to-date information and knowledge
12.57
46
Tool to learn and enhance a subject
11.75
43
Improve student skills via drill and practice
6.56
24
Improve student analysis and problem solving skills
6.01
22
Improve management of classroom activities
5.46
20
Improve presentation of lessons
5.19
19
Heighten student self-esteem via individualization
3.55
13
Enhance student and teacher creativity
3.28
12
Improves the quality (form and format) of student
assignment
3.28
12
Catalyst to integrate the curriculum
1.64
6
Teach students how to collaborate with others
0.82
3
Total
100
366
Table 3.1. Teacher Motivation to Use Technology in the Classroom
According to this table, teachers use technology primarily to “stimulate and motivate
student interest in learning” followed closely by a desire to “prepare students for future
careers and education.” The first is an immediate need and the second is a future
concern. The next most frequently stated motivations are to provide “up-to-date
information and knowledge” and “a tool to learn and enhance a subject.” Both of these
are immediate motivations. Five (5) of the last six (6) items in the list are directed
towards using the technology to benefit teachers and the curriculum directly with indirect
benefits for the students.
Coupled with the question about motivation was a question about what teachers see as the
benefit of using technology in the classroom. The teachers were free to respond in any
manner they felt appropriate and to provide multiple benefits. The results are categorized
in Table 3.2. The most highly rated benefit by teachers is that it provides a means to teach
students new information- seeking, problem-solving, and analytical concepts and skills.
This is followed by providing a stimulating environment, understanding computers and
the Internet, providing a means for students to practice and learn on an individual basis,
reinforcing concepts in books, worksheets, and lessons, and preparing students for
continuing education and a career. Supporting alternate teaching and learning approaches
and aiding the teacher’s classroom management and lesson preparation is also important.
The following four items related to individualization of student learning are the most
frequently cited benefits, if we aggregate them into one category: technology
“accommodates a variety of levels of student abilities”, “provides ways for some students
to be successful and heightens self-esteem”, “provides students with the capability to
practice and learn on an individual basis” and “provides a creative and risk-oriented
environment.” Only a very small percentage (1.83) sees no benefits for technology in
education and very few stated increases in academic outcomes as a benefit, which is to be

Page 40
expected, since it is too early to see increases in academic achievement as measured on
standard achievement tests.
Table 2.1 is a categorized list of the barriers and difficulties teachers see as hindering the
use of technology in the teaching and learning process. The most frequently cited
reasons are “not enough or outdated and inadequate hardware, software, and internet
connections”, “not enough time and scheduling difficulties in using equipment and labs”,
“inadequate technical support”, and “not enough training.” These are all related, since
there are no time and scheduling problems, if an adequate number of computers, up-to-
date hardware, software, and internet connections are available. And training issues have
to do with inadequate technical support. Of course, increased funding is necessary to
resolve many of these barriers.
Benefit
Percent
Number
Teaches students new information seeking, problem solving, and
analytical concepts and skills
17.28
85
Provides and exciting, motivating, and participatory learning
environment
11.59
57
Help students understand Computers and the Internet
11.18
55
Provides students the capability to practice and learn on an
individual basis
10.37
51
Reinforce and extend book, worksheet, and lesson concepts
9.35
46
Prepares students for continuing education and a career
8.74
43
Supports classroom and other teaching and management tasks
6.10
30
Provides a multi-sensory learning environment
5.28
26
Utilizes alternate approaches to teaching and learning
4.67
23
Provides some students with ways to be successful and heighten
self-esteem
3.66
18
Can accommodate a variety of levels of student abilities
3.46
17
Provides a creative, risk-oriented outlet for students
2.64
13
Increases achievement in writing, mathematics, science, etc.
3.05
15
Have not seen any benefits
1.83
9
Integrate the curriculum
0.81
4
TOTALS
100.01
492
Table 3.2. Benefits of Technology as Reported by Teachers
Teachers were asked to identify what they would acquire, if funds were available to
purchase whatever they needed. The responses shown in Table 3.4 correlate well with
the barriers identified by teaches. Nearly one-third wanted more and upgraded computers.
If we aggregate new and upgraded computers, Internet connections, and printers into one
category, we can account for nearly 50 percent of the responses. Surprisingly, many
teachers wanted digital cameras. Very few teachers wanted training, although a

Page 41
significant number of teachers indicated that a lack of training was a barrier to using
technology. The request for projection systems for the classroom or labs is also
significant enough to warrant attention.
Desired Acquisition
Percen
t
Number
More new or updated computers for classrooms &
labs
32.07
144
Digital camera in classroom or labs
14.03
63
More new or upgraded Internet connections
10.02
45
Projection system for classrooms
8.24
37
More new or upgraded printers for classrooms &
labs
6.24
28
Scanner in classrooms and labs
4.90
22
Training on computers, email, Internet, software
4.45
20
CD players/recorders/applications for computers
4.23
19
Video conferencing capabilities
4.23
19
Technical support for hardware, software, networks
2.90
13
Computer learning center and labs
2.67
12
TV/VCR for classroom
1.34
6
Modify classroom to accommodate technology
1.11
5
Networking to the classroom
1.11
5
Electronic white board
1.11
5
Digital audio recording capability
0.67
3
Digitizing tablet
0.45
2
Wide area network
0.22
1
TOTAL
99.99
449
Table 3.4. Acquisitions Desired by Teachers
Summary
Students, teachers, and principals show a high degree of enthusiasm and express a
positive attitude towards technology. Teachers at the lower grades (1 and 3) demonstrate
a lower level of enthusiasm about technology than those at the higher grades. Over 85
percent of teachers have computers at home and use them on a regular basis for personal
and professional tasks. Teachers have been using computers on average for over 4 years
and use them about 80 minutes each day. Teachers are motivated to use technology
because it stimulates and motivates students to learn, enhances a subject, provides more
recent information than a textbook, and prepares them with skills that will be useful for a
career or higher education. Teachers see the benefits of using technology as providing
new information-seeking methods and stimulating analytical and synthesis types of
problem solving, creating an interesting learning environment, providing skills and

Page 42
concepts useful for life preparation, and providing the capability for individualized
learning styles as well as reinforcing and extending textbook and lecture content. Of
course there are drawbacks to using technology, such as not enough devices, lab
scheduling difficulties, equipment and networks that are not in working condition, out-of-
date devices, and inadequate training and experience by teachers on the hardware,
network and application software. A barrier perceived to be less significant was that
technology was not integrated closely enough into the curriculum. Teachers reported that
in order to make technology more effective they needed more hardware, software, and
network connections, better Internet access, projection systems for demonstration and
teaching purposes, and surprisingly, digital cameras. They considered additional training
to be less important than the above listed items. It was obvious from observation that
students feel very enthusiastic about technology and are motivated to use it at every
possible opportunity. Principals demonstrated a highly positive attitude towards
technology and are motivated to acquire it, integrate it into the curriculum and get their
teachers trained. They have the problem of finding enough resources to do all they would
like to do.

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Chapter 4. Support for the Use of Technology in the Classroom
and Curriculum
Introduction
Support for teaching and learning comes in many forms. Traditionally, we think of
support in terms of physical classroom maintenance (heat, light, electricity), instructional
materials (books, white boards, chalkboards, films, and slides), teacher aides, special
instruction, teacher continuing education (in-service days, college courses, workshops,
and seminars), supplies (pencils, tablets, paper, and transparencies), equipment
(television monitors, overhead and slide projectors), and services such as telephones,
copiers, faxes, transportation, and administrative and management support in terms of
budgeting, policy, discipline, security, evaluation, human resources, staffing, standards,
scheduling, facility management, direction, guidance, and vision. As technology
becomes more a part of everyday life, both personally and organizationally, educational
institutions have felt the pressure to incorporate it into their activities. But although it is
relatively clear how technology can be integrated into the business and management
aspects of education in terms of accounting, human resources, asset management,
budgeting, student information, purchasing, course scheduling, and bus routing and
equally obvious how technology serves as a tool for teaching and classroom management
(grading, attendance, and counseling), integrating it into the curriculum is difficult. For
such integration entails rethinking educational strategies of learning, rethinking teacher
training, and providing new kinds of support. Truly integrating technology into the
classroom means providing students with the skills they will need for survival in a highly
technological world, affecting every aspect of their personal and professional lives.
Motivated by this new perspective, support for technology has the highest possible
mandate.
Integration Support
Integrating technology into the curriculum and instructional process requires many
things. First, technology must be available in sufficient quantity and accessible at the
appropriate times, before it will achieve the critical mass for effective use. Our study with
its classroom observations and reports of teachers, principals, and students proves that
more technology and better access are needed before technology will be used in the same
sense that a textbook and whiteboard are used. Although the Link-to-Learn initiative,
challenge grants, school district funding, and other monetary resources have done a great
deal to provide initial availability and accessibility, a critical mass has not been achieved.
Such grants are essential for getting started and making major improvements but a steady
and reliable source of funding is required for maintaining adequate availability and
access. Technology must become a line item with replacements in a school’s budget
similar to the way textbooks are managed. Companies typically budget 5% to 10% of
their annual revenue for technology. School districts in Pennsylvania have typically

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funded technology under 3 percent of their budget. A second requirement is technical
support. The lack of technical support was relatively high on the list of barriers for using
technology in the classroom (see Table 2.1). If equipment is not in working condition, it
is really not available for use. The difficulties range from computers that do not work to
computers whose operating systems has been trashed to networks that are not functioning
to software that cannot run on the equipment available. Thirdly, the lack of available
peripheral technology to support the use of other technologies also hampers the
utilization of technology. For example, the lack of printers, modems, scanners, digital
cameras, sound systems, and projection systems decreases the use of computer
technology in the classroom. A projection system is a simple but very useful addition to
classroom technology, since it encourages teachers to use the computer for group viewing
just as they now use whiteboards, overhead, slide, and film projectors, posters, textbooks
and workbooks. Using projection systems would eliminate part of the problem of
scheduling machines for students to view this same information individually.
Before technology becomes an integral part of the curriculum, teachers must feel
confident in demonstrating software and using presentation tools and web browsers. They
must also have hands-on support in developing content and associated activities to
support the instructional process. Teachers reveal that they are not sure how best to use
and integrate technology into the curriculum. They struggle with using presentation and
word processing tools for producing content, can’t trust the technology for web based
activities, can’t be sure the equipment and network will be working correctly, can’t figure
out how to use PCs or Macs to let students use a curriculum-specific piece of software,
and don’t have the time or confidence to teach the students all the basic skills they need
to utilize the equipment and software. Without such support they waste enormous
amounts of time attempting to develop content and activities using inappropriate tools
that they know such as word processing and PowerPoint, when other tools such as
spreadsheets, databases or web page design tools might better serve their purposes. In
reality, teachers should have tools to support the generation of content and activities for
the instructional process. The PENDOR system (Pennsylvania Distributed Object
Repository) developed for the Link-To-Learn initiative is an example of such a tool. The
PENDOR system provides a database of curriculum specific content and the ready means
for teachers to select a lesson plan and the content in the form of text, graphics, video,
and audio for a variety of subjects. This content is packaged as a sequence of objects for
students to view and listen to as determined by the teacher. Teacher can also add their
own content to the repository by downloading data from a web page or a file in addition
to preparing materials using word processing and presentation tools that they already
know how to use. The lesson as configured by a teacher can be saved for future use and
edited as new materials become available. As the content of the database grows, teachers
will have more previously prepared modules available for constructing a lesson on a wide
range of subjects. We expect to see more similarly prepared resources as these become
available for teachers.
Another dilemma teachers encounter when attempting to integrate technology into the
curriculum concerns the necessity of preparing students to meet state standards and
perform well on achievement tests. Such a focus requires that nearly every minute of

Page 45
classroom time be focused on delivering content using the accepted paradigms for
teaching. The attempt to add computer-based activities to this curriculum without
modifying the curriculum and its teaching paradigms creates an impossible time dilemma
for the teachers and the students. If computer-based activities are to be integrated into the
curriculum, they cannot be treated as add-ons but must become part of the curriculum.
Either we need to replace some activity in the curriculum or portion of the method
currently being used to help students meet standards or we need to initiate a totally new
teaching paradigm encompassing new technologies. Table 2.1 concerning the difficulties
teachers have in using technology includes having to stick to the tried-and-true
curriculum in order to prepare students for achievement tests.
Administrative Support
Teachers cannot use technology in the classroom without administrative support.
According to our study, principals provide such support in principle. Chart 4.1 shows that
over 98 percent of principals stated they support the use of technology for instruction and
80 percent stated they support the use of technology for classroom management
functions.
Technological Support for Teachers
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Instruction
Classroom Mgmt.
Chart 4.1. Principals’ Stated Support for Technology
Although principals affirmed the use of technology in general, less than 65 percent of
them actually had a technology plan available for their own school or the school district
(See Chart 4.2.). This data makes doubtful how much tangible and meaningful support
teachers can expect from some school principals.

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Technology Plan Available
50
52
54
56
58
60
62
64
66
1st grade
3nd Grade
5rd Grade
8th Grade
11 Grade
Percent With Plan Available
Chart 4.2. Principals with a technology plan available
Table 2.2 shows how principals described the ways in which they spent the funds
provided by the Link-To-Learn initiative. Significantly, even though the Link-To-Learn
grant required that schools provide training, training is not mentioned. In fact, we know
that professional training in information technology was provided as a part of the Link-
To-Learn grant, based on later interviews with principals. But our intent in the classroom
study is to elicit data both directly and indirectly and the failure of principals to mention
training during the classroom study suggests that training does not have a high priority
for them. The top two items on the acquisition list in Table 2.2: LAN networking
hardware and software and computers, printers, scanners, and other hardware, are directly
in line with the intent of the Link-To-Learn grants. The most disturbing aspect about
Table 2.2 is that over 11 percent of the principals either were not aware that Link-To-
Learn funds were available or that any technology was purchased for their school using
such funds. This may indicate their lack of input into the budgeting process or poor
communication within the district. In either case, this situation should be remedied so
that technology is available, where it can have the greatest impact or matches the
technology plan. Discussions with principals indicate that in many cases technology
plans and decisions are highly centralized at the district level. Many districts use a
“trickle down” philosophy, providing new technology to high schools first and then
installing the technology from these schools in the respective lower grades. However
justifiable this strategy may be during the initial setup of a technology program, it causes
problems when continued over a longer period of time. This is because the older
technology requires more technical support, is more likely to fail, is harder to use, and
usually has less capability than newer versions. It seems reasonable that a plan to replace
technology at all grade levels with the newest technology should be implemented, if
availability and accessibility needs are to be met.

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Principals have some budgetary control over how funds are allocated within their school.
In order to argue for more funds for technology and support for technology, they must be
aware of the technology plan for the district and should formulate a technology plan for
their school. This school level plan should have input from students, teachers, parents,
technology coordinator, and experts in the community.

Page 48
Summary
Technical support is an absolute necessity for successful use of technology in any
environment and schools are no different. Since teachers have not been trained to deal
with low-level problems, such as installing software or replacing printer cartridges, they
view technology as risky and unreliable. Schools must come to grips with the technical
support problem if they truly believe technology is important in the educational process.
Technical support in an academic environment is actually more complicated than in
commercial ones. Students have a tendency to experiment with technology in every
possible way, which often means that hardware, networks, and software quickly becomes
unusable. Commercial environments typically exercise more control over their
computing environment and employees are more constrained in the ways in which they
use technology. In any case, highly trained technical support must be available when
needed and in a wide range of technologies. This tends not to be the case in most
schools. Technology coordinators typically are not highly trained in a wide range of
technologies. They usually have an educational background in some subject area other
than computers along with some training in computer and associated software packages.
Some have taken courses in instructional technology, web design, and computer
fundamentals through schools of education. Such courses do not usually cover the
knowledge and skills necessary to diagnose and remedy problems at the operating
system, network protocol, or security level. Although such technology coordinators have
learned the skills necessary for integrating technology into the curriculum, their time is
consumed by fixing printers, re-installing operating systems and application software,
managing user accounts, and providing remedial training for teachers and principals.
Thus, their strengths are not utilized and their time is consumed by low level technology-
related tasks or struggling with problems they cannot handle. In many school districts a
single technology coordinator and a poorly trained assistant handle 50 to 100 classrooms.
Having to decide which support problems to address first, technology coordinators
usually deal first with those of the administrative systems, giving instructional problems
the lowest priority. Within the instructional arena, high schools get the most attention,
while each successively lower grade level gets less attention. Within a single school
building, computer laboratories get top priority because they service the largest number
of people. It is easy to see how a problem with a computer in a third grade classroom may
never be remedied. The strength, skills and time of technology coordinators are stretched
to the nth degree. One possible solution is the so-called “escalating level of trouble
shooting.” This entails each school having at least two people trained in resolving low-
level problems such as replacing printer cartridges or installing software. When the
problem demands more than these two people can handle, it is relayed to the technology
staff for the school district. If this step proves inadequate, the problem is then referred to
a consulting group on retainer for the district, which is contracted to respond within a
fixed period of time. The “replace and fix” approach to technical support should be
provided as a backup to the “escalating level of trouble shooting.” Spare computers and
parts should always be available to immediately replace poorly functioning components,
until they can be fixed. Further, schools should have access to a web site with policies,
procedures, FAQ (a frequently-asked-questions page), and other problem-specific help.

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Software such as “ASK JEEVES,” developed by DELL computers for technical support,
should be available on a statewide level. Perhaps students and faculty in computer
science departments of the state universities could even be enlisted to provide help desk
support. Only such a multi-pronged approach can begin to resolve the serious problems
pertaining to technical support within the schools of Pennsylvania.

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Chapter 5. Teacher Training and Experience in Technology
Introduction
Technology encompasses a very powerful and also relatively complex set of tools. A
networked environment has hardware components of the desktop device, the server
device, the network devices, and communication wiring as well as software that controls
and makes the hardware useful. There is also application software that the end user uses
to accomplish specific tasks, such as word processing for producing documents or math
programs for tutoring students. Before a technology tool can be used effectively, the user
must be trained in its use and have experience in applying it within an application area.
But since these technology components are highly dependent upon one another, each has
its own complexity, and failure can occur in any one of them, the training of teachers and
students is more difficult than in other environments. The teacher must assume a wider
range of support functions beyond the specific technology for presenting the content to
students because a highly trained support person is not always available. The training for
a teacher must include a basic understanding of all components of the system including
hardware, networking, operating system and utility software as well as application
software. For example, a computer’s network operating system controls the operation of
the hardware, network and the application software. If any of these is not configured
correctly or fails to function correctly, the application fails and a planned lesson using the
technology cannot be completed successfully. Since these technologies are used in real
time with students, failures are disruptive and require rescheduling, substitute activities,
lost learning time, and much frustration. Further, if the technology is not integrated
appropriately into the curriculum, it distracts from the learning process. Thus teacher
training is not limited to the use of technology, complicated as that may be, but includes
an understanding of a new learning paradigm. Various reports indicate that it takes as
much as 450 hours to train a teacher to integrate technology into classroom activities in a
fashion that enhances learning.
The following quotations stress how critical teacher training in the use of technology is.
“At the school level, a major pitfall is failure to provide teachers with adequate
professional development in technology. Teachers need to be trained to use the
technology and apply it instructionally within their particular curriculum. Too often,
technology training is discontinued after teachers acquire rudimentary computer literacy
or are taught the basics of using a specific piece of software “ (Office of Technology
assessment, 1995). “Besides professional development, teachers need adequate time to
experiment with technology and to design and implement good technology-based
activities in their curricula. Technology-using teachers agree that such activities not only
take longer to implement with students but also require more advanced planning and
preparation on the teacher’s part” (Sheingold & Hadley, 1990). “Schools that give
teachers adequate time to acquire technology skills, plan technology-based activities, and
share their technology-related work with each other are more successful in bringing a
large number of teachers to a level of technological proficiency” (Means & Olson, 1995).

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Teacher Technology Training
Education Week on the Web reports that 78 percent of all Pennsylvania School Districts
formally keep track of how much training teachers receive, 47 percent publicly report the
level of teacher technology fluency and 65 percent formally keep track of how teachers
use technology. In addition 68 percent of Pennsylvania school districts formally keep
track of how students use technology. According to the Milken Exchange on the Progress
of Technology in Schools (Solomon, 1999), 33% of Pennsylvania teachers have
beginner’s skills in technology-use, 38% are at an intermediate level, 6% are advanced,
and only 1% are at an innovator/instructor level. This survey also reports that an average
teacher has had 15 hours of technology training in the last 12 months. The 1999
Pennsylvania Link-To-Learn Technology survey (www.sis.pitt.edu/ltolearn) reports
slightly different data. Teacher training in technology ranges from no training at all to
over 100 hours per year. The average teacher receives 8.9 hours of instruction in the use
of technology per year. However, training in the pedagogical integration of technology
into the learning process only gets a little over three hours of instruction per year. This is
based on the 1653 schools, which reported a value, out of the 6213 public and private
schools surveyed. 689 out of 2456 private and public schools (27.9 percent) report that
they have no training in technology at all. In this comparison private schools fare on
average much worse than public ones. Public schools report that less than 10 percent
receive no training in technology.
The classroom survey results correlate well with the annual Link-To-Learn Pennsylvania
Technology results reported above. Chart 5.1 shows the recency of training reported by
246 teachers in our classroom survey. Less than 10 percent of teachers reported no
training, which is the same figure as that of the Link-To-Learn results. Over 70 percent of
teachers in the classroom survey reported they had had some type of training over the
past 2 years with nearly 40 percent receiving training during the last year. Because of the
rapid changes taking place in technology, teachers must be trained every year on the
latest technology or at least be trained on the changes that have occurred since they were
last trained. The fact that approximately 30 percent of teachers have not been trained in
the last 2 years indicates that either a formal professional development program is not in
place, professional development in technology is not mandatory, or incentives for
teachers to get continued training in technology is either not in place or not very
effective. A combination of these factors may also be at work. The Milken Exchange on
Education Technology indicates that 63.5 percent of Pennsylvania teachers receive some
type of incentive for technology fluency or for changing teaching methods to take
advantage of available technology. This includes 65.4 percent who were able to
participate in workshops, 54.6 percent who received release time, and 49.7 percent who
received additional resources for their classrooms. From this data one can conclude that
although incentive programs are in place to encourage teachers to take advantage of
training opportunities, these programs may not be widely enough distributed across all
grade levels.

Page 52
The classroom study attempted to elicit information about the areas in which teachers
received training and whether the areas of training were of a popular and introductory
nature, more technical in orientation, or somewhere in between. Chart 5.2 shows that
courses about such popular topics as “the Internet” and “computer based instruction”
were well attended (over 50%) while instruction dealing with such technical areas as
“programming languages” and “computer supported classroom learning (CSCL)” were
not. Web page design and construction falls in the middle range between
popular/introductory and technical and there was a corresponding intermediate level of
attendance at these training sessions. Teachers of the higher grades attend classes about
technical subjects.
Teacher Training in Technology Use
0.00
10.00
20.00
30.00
40.00
50.00
Last Trained in 1999
Last Trained in 1998
Last Trained in 1997
Last Trained in 1996
Last Trained in 1995
No Training
Percent
Chart 5.1 Teacher Training in Technology

Page 53
Teacher Technology Training
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Internet
W
eb P
age
P
r
ogr
ammi
ng
Languages
Computer
-
bas
ed
I
n
st
ru
ct
io
n
Computer s
uppor
ted
c
ooper
ati
v
e
l
ear
ni
ng
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 5.2 Areas of Teacher Training in Technology
Teachers were asked to describe the level of the training they had received. As seen in
chart 5.3, over 50% of those who had received training reported they had received
intermediate level training while less than 20% reported receiving advanced training.
Although these numbers are slightly higher than the Milken Exchange and Education
Week (38%) survey data, the classroom survey data is more recent than other data. In
addition, since the teachers, who were observed, interviewed and surveyed in the
classroom study, were selected by the school principal, they may tend to have more
training than the average teacher.
Chart 5.3 Level of Teacher Training
Level of Teacher Training
0
10
20
30
40
50
60
Beginner
Intermediate
Advanced
Percent Teachers Trained

Page 54
Teachers were asked to describe the types of training activities they were engaged in.
Table 1 below summarizes these categorizes. Training in curriculum-specific software
packages is by far the most frequently cited type of training, followed closely by office
suites such as MS Office 97 and introductory workshops on the Internet, computers,
software, and networking.
Type of Training
Percent Reporting
Curriculum Specific Software (PLATO, Future Kids,
Josten’s, etc.
23.0
Office Suits (Office 97, etc.)
15.8
Introductory Workshops on Technology
12.8
Networks, O.S. Operations
7.7
Presentation Technology
7.7
Formal Courses
7.7
Repair and Maintenance
6.4
Classroom Management (attendance, Report Cards, etc.) 5.0
Internet/Email training
5.0
MultiMedia
3.8
Hardware Operation (Scanners, Projection systems, etc.) 3.8
Distance Learning
1.3
TOTAL
100
Table 5.1. Types of Training Activities
Table 2 below with data from the Milken technology survey shows the advanced skill
levels of typical Pennsylvania teachers, who rated their skills as either 4 or 5 on a scale of
1 to 5, with 1 indicating beginner level and 5 indicating advanced level.
Training Category
Percent with advanced skills
Computer Use
18.0
Software Applications
18.9
Internet Use
23.1
Multimedia Peripherals
2.5
Online Projects
2.2
Use of Distance Learning Facilities
2.4
Integration of Technology
9.7
Use of email
22.5
Other
12.7
Table 5.2. Milken Exchange Data on Advanced Skill Level of Teachers
Several issues need to be resolved in regard to teacher training. How much training is
enough and at what level should it be oriented? How do we generate interest in
technology training and allocate time for teachers to obtain it. A further issue is matching

Page 55
technology integration and State Curriculum Standards. What requirement do we
eliminate from curricula currently overloaded with content and activities, in order to
make room for activities related to technology.
Teachers clearly have only the most rudimentary training in the operation of hardware,
operating systems and networks. The classroom survey indicates that technical support is
also inadequate. Since there will continue to be a lack of technical personnel and
instructional design personnel, teachers will need to assume some of the burden of
preparing and keeping machines operational in addition to designing learning and
teaching materials themselves (Pennell, 1996). Since most of the curriculum specific
software training includes suggestions about how to integrate technology into the
curriculum, we can assume that over 20% of the teachers have had some training in this
area and conversely approximately 80% of the teachers have had little or none. Teachers
taking formal technology courses reported having little training in integrating technology
into the curriculum. They focussed rather on acquiring hands-on skills in computer
hardware, operating systems and associated software. Significantly, nearly 8% reported
having training in “repair and maintenance” of hardware, software and networks. Some
teachers learn on their own to use technologies for their personal use or to support
administrative classroom tasks and require little training. Email and word processing are
two of the most frequently stated self-taught technologies. The Milken report: Progress
of Technology in the Schools found a positive correlation between technology
competence and actual use: teachers, who actually apply technology to their everyday
work are the most competent. Their primary use of technology is almost always for
administrative work and classroom management (grading, attendance, schedules, lesson
plan generation, etc.). The Milken report also stresses motivation: “Total hours of
technology training are positively and significantly correlated with teacher’s positive
attitude about technology, as was the availability of incentives to get training. The
correlation between using technology in their own practice and their attitudes about its
value for student learning are even larger.“
Teaching with technology means developing new instructional paradigms rather than
recycling familiar techniques, situations, and strategies. It is not just a matter of
converting notes, workbooks, and textbooks into electronic form. The very fact that we
are dealing with different media necessitates a different formatting of materials.
Technology facilities a non-linear, flexible learning style (the hypertext environment of
the Internet, for instance, permits an easy navigation of diverse resources). The
asynchronous nature of technology also offers diverse learning paths and accommodates
varying learner needs, difficult to achieve, when the teacher provides one content to one
group at one and the same time. Of course, small group work is not a new strategy but
knowledge-based technology can be a “guide at the side,” which augments the benefits of
such small group learning, freeing up the teacher’s energies and creativity. When utilized
well, technology is ideal for making learning concrete, problem-based, and context-
oriented (Lave and Wegner, 1990). With the right tools and techniques technology need
not isolate learners but can keep interactions between students and the teacher alive and
well. Pennell, for one, suggests various ways of using the Internet to establish new

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channels of communication in the educational environment. Table 5.3 lists some of these
communication types.
Communication Type
Typical Tools
Free-form messages
between participants
Email, Eudora
Messages from teacher to
entire class
Mailing list software
Delivery of learning
materials and assignments
to students
Telnet, Web pages, Gopher
Response by students to
short structured questions to
assess learning
achievements
Forms-based web pages
with CGI to extract and
analyze results
Text-based commentary
between students and
learning resources
Whiteboard facility and
desktop video conferencing
Submission of assignments
by students and return by
teacher electronically
Email with attachment
Synchronous audio
communication between
members of the learning
community
Audio-conference
equipment, internet phone,
etc.
Asynchronous audio
communication between
members of the learning
community
Answering machine, audio
download from web page
Face-to-face visual
communication between
members of the learning
community
Video-conference, desktop
video-conference or
CUSeeMe call
Table 5.3. Internet Communication Channels
Even as software tools become available for converting existing materials and producing
new ones, teachers will still be the single most important factor in the learning
experience. It is their responsibility to evaluate technological capabilities and to
orchestrate their appropriate use in learning activities. Thus teacher training in the
effective use of technology will become increasingly important, the more intricate and
sophisticated software and hardware become.
Teacher Experience in Using Technology

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Training is the first step. In the long run teachers must acquire experience, for they will
only use those technologies, with which they feel comfortable. Only experience will give
them the self-confidence they need. The classroom survey concludes that teachers have
on average over 4 years of experience with computer technology, whether at home, at
school or in the classroom (see Chart 3.6). Chart 3.7 shows that teachers estimated they
used computers on average 80 minutes each day, including home, school or classroom
use. This suggests that teachers are not novices in computer technology but that their use
has been restricted to a few applications such as word processing and email. The
software tools teachers use (Chart 2.5) correlate relatively well with the training they
have had. Teachers report that the use of email and the worldwide web are frequently
covered in workshops or that they have taught themselves these skills for use at home.
The Milken report (Solomon, 1999) shows that 36.2 percent of Pennsylvania Teachers
report using technology for administrative work/classroom management and 23.4 percent
report using it for communicating with colleagues. This same survey also reports that
29.4 percent of Pennsylvania teachers use desktop publishing technology to teach writing
and 15.4 percent use simulations, when teaching science. Thus we conclude that teachers
rate the use of such applications as word processing and spreadsheets highly not only
because they have been trained in their use but because they have experience in using
them. Likewise, few teachers use HTML, programming languages, electronic bulletin
boards, and video conferencing because they have little training in using them and also
little experience.
Chart 5.7 shows an estimate by teachers about what percent their lesson plans include
some use of technology. On average 31 percent of lesson plans include some use of
technology for either presentation of content, student projects or student individual or
group activities.
Use of Technology in Lesson Plans
Percent Lesson Plans
With Technology
Percent Lesson Plans
Without Technology
Chart 5.7 Use of Technology in Lesson Plans

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To gather additional evidence about the experience teachers have in using technology, we
asked a set of questions about the technology teachers had at home. Chart 1.8
demonstrates that 85 percent of teachers have a computer at home and over 70 percent
have Internet access at home also. Chart 1.10 shows the different types of uses teachers
make of their home technologies. It reinforces the fact that email capabilities are
probably learned through home use rather than in a workshop or class. It also shows that
information gathering on the WWW is learned at home and used there frequently.
Summary
The data show that most teachers are being trained and are using technology in their work
and personal lives. Unfortunately, this training and use is restricted to a limited range of
technologies and is of an introductory nature. It is mostly oriented toward teaching how
to operate a specific technology rather than teaching high level skills and the ability to
integrate technology into the curriculum. This is to be expected, when technology is first
being introduced into an environment. But soon thereafter the scope of training and
experience must be expanded in order to exploit the full potential of technology for
learning. Laurillard (1993) focuses on the following five aspects of learning, which
proper use of technology can enhance:
1. Apprehending Structure. Providing students the ability to interpret the structure of
a discourse before they can construct the meaning that is critical to understanding
2. Integrating Parts. Helping students integrate the signs of knowledge such as
language, symbols, and diagrams with what is signified by them
3. Acting on the World. Helping students engage in a form of activity which, when
integrated with other activities, assists in understanding content
4. Using Feedback. Providing feedback from activities performed by individuals on the
preceding aspects of learning
5. Reflecting on Goal-Action-Feedback. Helping students reflect on learning goals,
actions taken, and the feedback they have received.
The challenge is to design educational experiences for students which promote a deep
approach to learning (Alexander, 1996) so that students get an understanding of the
subject content, the ability to analyze and synthesize information, and develop creative
thinking and better communication skills.

Page 59

Page 60
References
Alexander, Shirley. (1996). “Teaching and Learning on the World Wide Web.” Institute
for Interactive Multimedia, University of Technology, Sydney, Australia. AUSWEB99.
http://www.scu.edu.au/sponsored/ausweb/ausweb95/papers/education2/alexander/
Andrews, T. and Bowser, B. (1995). “Applying Technology Successfully: Meeting the
Challenge” in Higher Education: Blending Tradition and Technology: Proceedings of the
Annual Conference of the Higher Education Research and Development Society of
Australasia (HERDSA). Sydney, Australia: Higher Education Research and Development
Society of Australasia.
Education Week on the Web: Pennsylvania Data. (September 23, 1999). “Technology
Counts ’99,” www.edweek.org/sreports/tc99/updates/states/pa-t.htm
Hooper, S. and Rieber, L. (1989). “Teaching with Technology” in Allan.C. Ornstein
(Ed.), Teaching: Theory into Practice. Needham Heights: Allyn and Bacon.
Laurillard, Diana. (1993). Rethinking University Teaching: a Framework for the Effective
Use of Educational Technology. London: Routledge.
Lave, J. and Wenger, E. (1990). Situated Learning: Legitimate Peripheral Participation.
Cambridge, UK, Cambridge University Press.
Means, Barbara and Olson, Kerry. (1995). Technology and Education Reform. Vol. 1:
Findings and Conclusions. Studies of Education Reform. Menlo Park, CA: SRI
International.
Pennell, Russell. (1996). Managing On-Line Learning. Center for Interactive Multimedia
in Teaching, University of Western Sydeny Nepean, Kingwood, NSW. AUSWEB99
http://elmo.scu.edu.au/sponsored/ausweb/ausweb96/educn/pennell/paper.html
Sheingold K., and Hadley, M. (1990). Accomplished Teachers: Integrating Computers
into Classroom Practice. New York: Bank Street College of Education, Center for
Technology in Education.
Solomon, Lewis C. (1999). “Progress of Technology in the Schools: Report on 21
States.” Milken Family Foundation. Santa Monica, CA www.milkenexchange.org
U.S. Congress Office, Office of Technology Assessment. (1995). Teachers and
Technology: Making the Connection, OTA-HER-616 (Washington, DC: U.S.
Government Printing Office, April, 1995) http://www.ota.nap.edu/pdf/1995idx.html

Page 61

Page 62
Chapter 6. Integration of Technology in Instruction,
Administration and Home Use
Introduction
Integration of technology can be measured by the degree to which it is an integral part of
the lesson as opposed to being an add-on, and by the degree to which it supports the
curriculum as opposed to being a stand-alone set of instructions. One measure is the
concept: “maturity of use.” The greater “maturity of use,” the more users there are and
the greater variety of uses to which technology is put. Users become more sophisticated
and have a desire for exploring even more rewarding uses of technology. It becomes a
self-reinforcing process. A model based on an article by Rieber and Welliver (1989) and
reported in a publication of the Regional Computer Resource Center at the University of
Pittsburgh proposes the following steps or transformations through which a teacher
progresses, as she achieves ever greater integration of technology into the learning
process:
1. Familiarization. This is the first step where educators become familiar with the
computer and its range of capabilities and potential for application to education.
2. Utilization. At this stage educators use computers as an adjunct to their teaching
but not as an integrated component.
3. Integration. This is the critical step, at which an educator makes a long-term
commitment to using the technology as an integral part of teaching. From this
point onward the educational process is incomplete without its technological
component.
4. Reorientation. At this step the educator sees the instructional process in an
entirely different way than before. The learner becomes the focus of instruction,
the role of the teacher is reassessed, and educational planning aims to pinpoint
which human and technological resources best facilitate the learning process.
5. Evolution. Educators become more sophisticated in integrating technology into
the learning process. To be effective this evolution should be systematic in
nature.
Nancy Roberts articulates a similar set of stages oriented toward institutional change:
1. Beginning Awareness. A teacher has some knowledge about computers and
starts using them in the classroom. Although her colleagues are nervous and
hesitant, her ideas begin to catch on and an interest in technology starts to grow.

Page 63
2. Spread of Acceptance. As more teachers begin to use the technology in their
classrooms, a greater need for training, technical support, and a more
sophisticated infrastructure becomes apparent.
3. Rise in Comfort Level. As the amount of support and collaboration increases,
teachers feel that they can depend on technology as a teaching tool.
4. Impact on the Curriculum. As technology becomes accepted, it is used more
and teachers and students also become more competent. Simple tasks performed
with the technology evolve into more complex ones. As a result, students enjoy
learning more, work better in groups, require less time to learn, and are more
attentive to the learning task.
In administration, integration is reflected in the way technology is used for standard
school management: such as matters relating to personnel (attendance, enrollment,
payroll), materials (purchasing, inventory), finance (accounts receivable, accounts
payable) and planning, reporting and communication (scheduling, recording). For people
who make use of technology at home, integration is measured by the breadth of
applications that support life skills (e.g., for career pursuits and increased employability),
social skills (for communication and information gathering) and life management (for
personal finance and calendaring). Integration in the classroom, in administration, and at
home are mutually supportive activities. This self-reinforcement is most apparent within
each area, but technology use in one area also impacts other areas as well. For instance,
schools using technology for administrative purposes are more likely to support the use
of technology in instruction.
The use of information technology must support what we consider sound principles of
pedagogy.
1. It teaches students how to transfer knowledge from one domain to another.
2. It provides engagement in the learning process.
3. It helps students to analyze, explain, and apply knowledge to real-world problems.
4. It encourages students to be results-oriented.
5. It demonstrates the importance of decision-making skills.
6. It fosters cooperative work.
7. It also promotes individuality and diversity.
8. It improves student retention of knowledge.
9. It provides meaning to student’s learning activities.
10. It makes learning enjoyable.
Overall, the integration of technology into the classroom can foster a holistic approach to
learning that connects concepts, principles, content, and applications across all areas of
the curriculum. It can foster interdisciplinary perspectives and help students to focus in
on themes, issues or problems. It can provide students with the occupational, academic,
and higher-order thinking skills needed to function productively in society, the market

Page 64
place, and an information-based economy. This section discusses our findings about how
well teachers and administrators integrate technology into the school system and in their
personal lives.
Administration
Administrators rated the importance of technology for administration, instruction, and the
community on a scale of one to seven (Chart 6.1). Technology is clearly most important
to them for supporting administrative activities but instruction was a close, but consistent
second choice. These findings prevail across all grade levels. The lack of a major
difference between the three options may suggest a general support for the use of
technology for schools and for the larger school community.
Principals' View of Technology Importance
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Administration
Instruction
Community
Chart 6.1 Principal’s View of Technology Importance
The way principals rated the importance of technology is consistent with their appraisal
of productivity, otherwise known as “getting the most bang for the buck.” When asked to
rate the effect of technology on change in teaching, learning and management, they stated
that technology has had the greatest impact in management, with learning listed second
and teaching third (Chart 6.2). Since the spread is not very wide, it may again reflect that
there is no radical bias in the viewpoints of principals. But it may also reflect the fact that
the changes that are most apparent to principals are the changes in management. Their
perception that technology has impacted student learning more than instruction may be
interpreted in two ways. Children’s enthusiasm and aptitude for the technology (much of
which is gained at home) may simply be very visible to principals. On the other hand,

Page 65
principals may also be aware of how difficult it is to integrate technology into the
curriculum.
Effect of Technology on Change
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Teaching
Learning
Management
Chart 6.2 Effect of Technology on Change.
Not surprisingly, principals also stated that they used technology most in maintaining
records on students and teachers (in enrollment, attendance, and payroll) as illustrated in
Chart 6.3. This was followed by business uses, such as maintaining accounts. The fact
that the grades at the intermediate and high school level have higher scores in all areas,
but especially in business uses, may reflect the larger staff size, the larger enrollments
and greater volume of transactions and thus the greater demand for technology in such
school settings.
Automated School Functions
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Attendance
Enrollment
Inventory
Payroll
Purchasing
Receivables
Payables
Ledger
Reporting

Page 66
Chart 6.3. Automated School Functions
The way technology is used by administration also appears to reflect the fact that the
upper grades have more complex technology needs than do elementary schools. As Chart
6.4 below shows, clerical, communication and reporting uses are fairly uniform across all
school levels. However, scheduling, budgeting and finance—activities that are of greater
intensity in larger middle and high schools—are clearly more prevalent in the upper
grades than in elementary schools.
Technology Use by Administration
0.00
0.20
0.40
0.60
0.80
1.00
1.20
Cl
e
ri
c
a
l
Sc
h
edul
i
n
g
B
ud
get
i
n
g
Fina
nc
e
C
om
m
.
R
epo
rt
i
n
g
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 6.4. Technology Use by Administrators
These settings—larger, middle and high schools--clearly show greater degrees of
integration in administration, and arguably, provide more supportive environments for
technology in instruction.
Instruction
Although principals are committed to technology because of the way it aids management,
they give greater support to teachers in the instructional uses of technology than in
classroom management, although their support for classroom management increases in
the higher grades (Chart 4.1 Technology Support for Teachers). They support the efforts
of teachers to integrate technology into the curriculum, into lesson plans, and daily
instruction. The findings in Chart 6.6 substantiate the support principals give to
instructional uses of technology across curriculum areas.

Page 67
Technology Use by Curriculum Area
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
English
Languages
Math
Sciences
Social Science
Fine Arts
Chart 6.6. Technology Use in Curriculum Areas
Principals see a common pattern in the use of technology in the curriculum with English
leading in all grade levels. Math follows but appears to fall off in the 11
th
grade as
science surpasses math and approaches English in importance. The use of technology in
science increases as the grade level increases, which may be interpreted in two ways. It
may suggest a trend toward greater use of spreadsheets and math applications in standard
science problems and less use in standalone math drilling (see Chart 6.7). It could also
mean a significant integration of technology in the curriculum.
Supporting this interpretation is the finding that the amount of all technology training
increases at each grade level. This holds for all kinds of training, from “concept” to
“advanced”. Thus we can infer that the demand (and potential) for curriculum integration
increases as the level of student sophistication increases. As the various subject areas
become more complex, they also lend themselves to technological implementation and
supplementation.

Page 68
Technology Courses in Curriculum
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Concept
Beginner
Intermediate
Advanced
Chart 6.7. Technology Courses in the Curriculum
Teacher training in technology as shown in Chart 5.2 reflects a strong interest in using the
Internet, primarily for information gathering for lesson plans as well as for student
research. Teacher training (Chart 6.9) engages more complex domains as students make
more sophisticated uses of technology and as the curriculum lesson plans themselves
become more complex.
Level of Teacher Training
Beginner (1) Intermediate (2) Advanced (3)
0.00
1.00
2.00
3.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 6.9. Level of Teacher Training

Page 69
The increased technological proficiency of teachers as the grades get higher suggests that
teachers are able to keep pace with their students as the latter become technologically
adept. Not only do teachers meet the demands of an increasingly sophisticated curriculum
but their own proficiency is more likely to be integrative across applications and not just
with the curriculum. This interpretation is supported by the ways in which teachers use
technology in a typical day as shown in Chart 6.10.
Teacher Use of Technology
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8 Grade 11
Word Processor
Spreadsheet
Databases
E-Mail
WWW
Video
Conferencing
HTML
Graphics
Chart 6.10. Teacher Use of Technology in Teaching
While word processing remains the most frequently used application across all grade
levels, the increased use of spreadsheets, the Internet, and e-mail is significant. These
applications represent a greater integration of technology with instruction and this
integration increases at each grade level. The reported amount of time that teachers use
technology throughout the day further supports this thesis (see Chart 6.11).

Page 70
Tech Use Per Day (minutes)
0.00
20.00
40.00
60.00
80.00
100.00
120.00
140.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 6.11. Time per Day of Technology Use by Teachers.
Teachers’ use of computers and the Internet at school reflects their use at home. Over 80
percent of all teachers at all levels have home computers (See Chart 6.12). The number of
teachers with an Internet access is almost as large.
Teachers with Home Computers and Internet Access
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Home Computer
Internet
Chart 6.12. Teachers with Home Computers and Internet Access
For teachers with computers and an Internet access at home, learning, e-mail, and lesson
planning are the main reasons for using technology and there is an increased use of
technology for these activities with each grade level (see Chart 6.13). The fact that first

Page 71
grade teachers use home technology a lot for entertainment may be an anomaly,
reflecting the lack of candor on the part of teachers in higher grades rather than an actual
difference in usage.
Teacher Use of Home Computer
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Entertainment
Shopping
Info. Seek
Prob. Solve
Learning
Planning
Email
Chart 6.13. Teachers’ Use of Home Computers and the Internet.
As teacher training becomes more sophisticated and technology usage increases with
each grade level, so too does the degree to which they report integrating technology into
their lesson plans, as Chart 6.14 illustrates.
Percentage of Lesson Plan with Technology Integration
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
% Lesson Tech
Chart 6.14. Lesson Plans with Technology Integration

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At each increasing grade level teachers also perceive the degree to which technology
changes classroom teaching and learning to be greater (see Chart 6.15).
Degree Technology Changed Classroom Teaching and
Learning Processes (1 - 7)
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Teaching
Leaning
Chart 6.15. Technology Impact on Teaching and Learning
This pattern is matched by teachers’ expectations about the amount of time that students
use technology during the school day as shown in Chart 6.16.
Expected Daily Student Use of Technology (minutes)
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11

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Chart 6.16. Daily Student Use of Technology
According to these teachers’ estimates, student use computers in school and at home on a
daily basis more at each grade level (see Charts 1.7 and 6.18). Outside usage appears to
increase and out-pace in-school usage dramatically in middle and high schools. The
pattern appears not to be a function of the availability of home computers and Internet
access, as the following charts show.
Daily Computer Usage in Minutes
0.00
2.00
4.00
6.00
8.00
10.00
12.00
14.00
16.00
18.00
20.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Use - In Class
Use - Out side Class
Chart 6.18 Student Daily Use of Technology
This trend does not correlate to the amount of homework assigned that calls for the use of
technology as illustrated in Chart 6.19.

Page 74
Homework Assigned and Technology Time Required
0.00
0.10
0.20
0.30
0.40
0.50
0.60
Homework
At Home
In Class
In Lab
In Library
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 6.19. Homework and Technology Time
Students use technology for homework less after grade 8 (and this trend is evident in
much of the remaining analysis). Since fewer home computers are available in grade 11,
it may be that less computer homework is assigned due to the decreased availability of
technology. We also noted in Chapter 3 that 11
th
grade teachers are less enthusiastic
about technology than 5
th
and 8
th
grade teachers. An alternative interpretation, and one
that appears to be supported by additional findings below, is that there may be a
“generational blip.” The cohort of 11
th
graders are just behind the technological curve
that gains in strength with the greater number of home computers and more time spent
using them at earlier ages. Therefore, younger students are more proficient and
enthusiastic about using computers in the classroom than 11
th
graders. We call this
phenomenon the 11
th
grade cohort curve hypothesis.
If we look at the percentage of time various technologies are used, we see a declining
computer use and a growing Internet use with the increasing grade levels (Chart 6.20).

Page 75
Percentage of Time Technology Used
0.00
10.00
20.00
30.00
40.00
50.00
60.00
B
oar
ds
Po
st
e
r
s
Computer
WAn
-
bas
ed
Res
our
c
e
s
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 6.20. Technology use and Grade Level
Software use further exemplifies the 11
th
grade cohort curve phenomenon with a decline
in all applications in Grade 11 (see Chart 6.21).
Software Used in Classroom
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
WP
Spreadsheet
DBMS
Graphics
WWW Browser
Spec. App
Email
EBB
Chart 6.21 Software and Classroom Use
Earlier we interpreted the teachers’ emphasis on technology as an indicator of its
integration into classroom practices. In those courses which teachers describe as typically
having a technology component teachers stress the essentiality of the technology and its
integration with the curriculum. The pattern is the familiar one cited above with

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technology being increasingly used at each grade level but declining at Grade 11 (see
Chart 6.22).
Teacher Characterization of Technology Use
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
Integr
ated,
E
s
s
enti
a
l
S
epar
ate,
E
s
s
enti
a
l
S
epar
ate,
not
E
s
s
enti
a
l
Integr
ated,
not
E
s
s
enti
a
l
Ba
re
l1
Menti
oned
not
Menti
oned
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Chart 6.22. Teacher Characterization of Technology
The emphasis on technology was examined by means of two scales: first, in terms of
technology, process and content and second, in terms of pedagogy. As the charts below
illustrate, the dominant emphasis in all grades is on curricular content, which suggests
good integration. Pedagogy emphasizes application utility as opposed to mechanics,
terminology, concepts or experimentation. This, once again, indicates a solid integration
of technology with the curriculum (see Charts 6.23 and 6.24).

Page 77
Primary Emphasis on Technology
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
Grade 1 Grade 3 Grade 5 Grade 8 Grade 11
Technology
Content
Process
Emphasis on Technology
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
90.00
Grade 1 Grade 3 Grade 5 Grade 8 Grade
11
Mechanical
Terminology
Conceptual
Application
Experimentation
Chart 6.23 Technology Emphasis
6.24 Technology Pedagogy
Teachers reported that the primary uses of technology in the classroom were for drill-
and-practice, problem solving and information retrieval (see Chart 6.25). Predictably,
first-graders used little technology for information gathering, although third graders used
information gathering technology to a surprisingly high degree. As is to be expected,
drill-and-practice falls off at higher grades. Consistent with the anomalies noted with
regard to Grade 11, technology use for problem solving and information gathering
decline and teaching strategies using technology for drill-and-practice increase.
Primary Use of Technology
0.00
10.00
20.00
30.00
40.00
50.00
60.00
Grade 1
Grade 3
Grade 5
Grade 8
Grade 11
Drill/Practice
Prob.Solve
Information
Experiment
Simulation
Group Activities
Entertainment
Chart 6.25 Primary Use of Technology in the Classroom

Page 78
These observations suggest that integrated activities like problem solving and information
retrieval climb rapidly and begin to match drill-and-practice, which is a less integrated
practice, in the higher grades.
Conclusions
The findings and observations sited here show clearly that teachers and students are
beginning to integrate technology into instructional and home use. We also infer that
administrators will use technology for school administration at an increasing rate. Middle
and high schools are presumable larger and have a greater need for using technology for
administrative purposes. And administrators, in turn, who know how important
technology is for school management, support the use of technology for instruction,
although they also support its use for classroom management.
In instruction, a movement toward integration of technology with the curriculum is
apparent across all grade levels and this integration increases from grade to grade. The
11
th
grade cohort curve hypothesis is a possible explanation for the lack of continuity in
what is otherwise a clear trend. Technology becomes more strongly integrated in
instruction and classroom management except at the 11
th
grade level. Curricula appear to
employ technology as integral parts and less as add-ons in higher grades, where
accumulated technology experience becomes more robust. Teachers at the higher grade
levels make more frequent use of applications such as spreadsheets and graphics and in
subjects such as science.
While it is encouraging to see patterns of integration at all grade levels, greater
integration of technology with the curriculum is needed. Above all, teachers need
standard strategies that they can adapt and such strategies will be made available via the
PENDOR initiative (Pennsylvania Distributed Object Repository) described in Chapter 4.
As more instructional content becomes available, as technology becomes more readily
available and accessible, and as teachers become better trained and more experienced,
more complex and sophisticated integration is likely to occur.
The home use of computers appears to support their use in schools. We infer from the
data that the growing use of computers and the Internet at home across all grade levels
leads to a greater sophistication on the part of both teachers and students in their use of
technology. At the present time, however, students cannot be expected to do their out-of-
class assignments on computers at home. But when computer and Internet access is
universally available, teachers can assign homework utilizing these technologies. At that
juncture, the integration of school-based technology usage and home-based usage will
have reached a critical mass. Then technology for learning purposes will no longer be
confined to the classroom but will become part of the overall learning environment of the
community. It will enable the vision we presented at the beginning of our study.
Technology will benefit the entire community, supporting life-long learning and career
enhancing programs.

Page 79
Despite the inferences we draw about trends in technology use in the Pennsylvania
schools, our synoptic view of the data presented here cannot fully capture the dynamics
of what is actually happening with regard to technology in our K-12 schools. We need
more information about the changes taking place with the adaptation and integration of
technology in our schools and communities. When our research has been replicated and
the trends confirmed, then our theories about the various causes for these phenomena can
be explored in greater detail. A longitudinal study, for instance, might determine whether
our hypothesis about the discontinuity apparent at the 11
th
grade level is correct. Future
surveys should focus on the drivers behind the patterns. Once the connections can be
made between the leading indicators (performance drivers), lagging indicators
(outcomes) and confirmed trends, a systems model can be developed that will give policy
makers the ability to manage technology investment in a targeted and strategic way.
References:
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Educational Computing,” International Journal of Instructional Media, 16(1), pp. 21-32.
Roberts, Nancy. Stages of Innovation: Integrating Technology into the Classroom.
http://www.cel/mcgill.ca/inst9596/Tech/

Page 80
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Page 84
Appendix A
Teacher Survey Instrument

Page 85
Link-to-Learn
Technology Utilization and Impact in the Classroom
1999
Date __________________
District Name ___________________________________________________
School Name ____________________________________________________
School ID Code __________
Grade(s) Taught_________
Teacher Name __________________________________________________
A. Teacher Information:
1. Technology training received—
___________ Date of latest training (year)
Type of training –
___ Internet
___ Web page design
___ Programming languages (other than HTML)
___ Computer-based instruction
___ Computer supported cooperative learning (CSCL)
___ Other, specify type
___________________________________________________________________________
___________________________________________________________________________
2. Level of training received (Check highest level of training received.)
___ Beginner
___ Intermediate
___ Advanced
3. Describe your use of technology
Use Of Word processing for _________________________________________
Use Of Spreadsheet for _________________________________________

Page 86
Use Of Data base management system (DBMS) for
______________________________________
Use Of Email for ______________________________________
Use Of WWW for ______________________________________
Use Of Video Conference for _____________________________
Use Of Html for _______________________________________
Use Of Graphics Software for _____________________________
Use Of Programming Language for ________________________
Use Of Electronic Bulletin Board for ________________________
Other: ________________________________________________
4. Years of technology use: None / Less than 1 year / 1-3 years / 4+ years (Circle
choice.)
5. _______ How much time do you spend each day using technology in your
classroom? (minutes)
6. _____ Estimate the percentage of your lesson plans in a given week that
integrate (computer) technology
7. ________ How much time each day are students expected to use technology?
(minutes)
8. Do you have a computer at home? Y / N If yes, please complete the following
items—
Type and configuration (e.g. Pentium with Windows 95) _______________________
Internet connection? Y / N If yes, indicate type (e.g. individual modem, cable
modem) _____________________ and speed (e.g. 28.8kbps) ___________
Home use of computer (Please check all that apply.)
____ Entertainment
____ Shopping/Buying
____ Information Seeking
____ Problem Solving
____ Learning
____ Lesson Planning
____ Email

Page 87
9. Indicate your enthusiasm for using technology.
1
2
3
4
5
6
7
No
Enthusiasm
Some
Enthusiasm
Very
Enthusiastic
10. How has technology changed the teaching process in your classroom?
1
2
3
4
5
6
7
Not at all
Somewhat
Totally
changed it
11. How has technology changed the learning process in your classroom?
1
2
3
4
5
6
7
Not at all
Somewhat
Totally
changed it
B. Classroom Environment (Student Information):
1. ______ Total number of students in the class
2. ______ Total number of male students in the class
3. _____ Average age in the class
4. _____ Average student grade in the class
5. How much time, on average, do students use computers inside classroom?
____ 0 minutes per day
____ 1 to 30 minutes per day
____ 31 to 60 minutes per day
____ over 60 minutes per day
6. How much time, on average, do students use computers outside the classroom
but in the school?
____ 0 minutes per day
____ 1 to 30 minutes per day
____ 31 to 60 minutes per day
____ over 60 minutes per day

Page 88
7. Estimate the percentage of time computers are used by students for the following
activities (at school or home)
____ simulation
____ modeling
____ practice exercises
____ group learning
____ problem solving
____ research (information seeking)
____ experimentation
____ games
8. ________Number of students with computers at home
9. Average time using computers by students outside of school?
_____ 0 minutes per day
_____ 1 to 30 minutes per day
_____ 31 to 60 minutes per day
_____ over 60 minutes per day
10. How do students with computers at home use them? (Please provide number of
students.)
_____ Entertainment
_____ Information seeking
_____ Shopping/buying
_____ Homework
11. ________ Student home computers with an Internet connection (Please indicate
the number of students.)
_______ Number with modem speed <= 28.8kbps
_______ Number with modem speed > 28.8kbps
12. ______ Percentage of parents who are professionals (e.g. engineers, teachers,
lawyers, doctors)

Page 89
13. Room Layout (Please indicate the locations of the following items on the room
layout floor plan provided below. Identify items using the codes listed next to
each item. Also, indicate the location of other relevant items, e.g. doors (D),
windows (W), front of the room (F).)
§ Location of technology devices
§ Computers (C) ________Count
§ TVs (TV)
§ Video conference equipment (VCE)
§ Printers (Pr) ________Count
§ Plotters (Pl)
§ Modems (M) ________Count
§ Location of telephone jacks (TJ)
§ Location of LAN connection (LC)
§ Location of writing boards (WB)
§ Location of projection screens (PS)
§ Location of work surfaces (tables) (WS)
Room Layout Floor Plan—

Page 90
C. General Comments:
1. What is the motivation for using technology?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
2. What have been the benefits of technology for this class?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
3. What are the difficulties/barriers/shortcomings of using technology?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
4. If you could acquire more technology what would it be?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
5. If you acquired more technology how would you use it?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
6. Additional Comments—
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

Page 91
Appendix B
Principal Survey Instrument

Page 92
Link-to-Learn
Technology Utilization and Impact in the Classroom
1999
Date __________________
District Name ___________________________________________________
School Name ____________________________________________________
School ID Code __________
Principal Name __________________________________________________
A. Documentation to be collected. Please indicate all items that are available and
attached.
_____ Technology plan
_____ Annual Report (if available)
_____ Vita/Resume of principal
_____ Vita/Resume of teacher for room visited
B. General School Information:
1. _______ Total number of students
_______ Number of male students
_______ Number of female students
2. Which curriculum areas use technology the most in the building? (Check all
that apply.)
____ English / language arts
____ World languages
____ Mathematics
____ Sciences
____ Social studies

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____ Fine arts
____ Other, please specify _______________________________________
3. Technology use by Administration (Please check all that apply.)
____ Clerical functions
____ Scheduling
____ Budgeting
____ Financial transactions
____ Communications
____ Reporting
____ Other (please specify) ________________________________________
4. Technology support for classroom teacher (Please check all that apply.)
____ Instruction
____ Classroom management (e.g. grading, attendance, etc.)
____ Other (please specify) __________________________________________
5. Indicate the percentage of teachers with advanced (10 or more hours) of training
in the following areas
____ Internet
____ Web page design
____ Programming languages (other than HTML)
____ Computer-based instruction
____ Computer supported cooperative learning (CSCL)
C. Computer Use at School:
1. Where are the computers located in the building? (Check all that apply.)
____ Classrooms
____ Computer labs
____ Library / media center
____ Administrative offices
____ Other location(s), please specify _____________________________________
2. Are there technology courses in the curriculum? Y / N If yes, indicate the level(s)
of the course(s).
____ Concept level (theory)
____ Beginner skill level
____ Intermediate skill level
____ Advanced skill level
3. Who is the Internet Service Provider (ISP) for the school? (Indicate your
answer.)
____ Phone company
____ Cable company
____ Private ISP

Page 94
4. What school functions are automated? (Please check all that apply.)
____ Attendance
____ Enrollment
____ Inventory
____ Payroll
____ Purchasing
____ Receivables
____ Payables
____ General Ledger
____ Reporting To PDE
____ Others (please specify)
________________________________________________
5. What school hardware, software and networking facilities were acquired with
Link-To-Learn money?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
6. What professional development activities were funded with Link-To-Learn
money?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
7. $___________________ Total school budget
8. $___________________ Total school budget for professional development
9. _______ % of school budget for technology

Page 95
D. School Principal Information:
1. How important is technology?
§ Administratively
1
2
3
4
5
6
7
Not
important
Somewhat
important
Extremely
important
§ For instruction
1
2
3
4
5
6
7
Not
important
Somewhat
important
Extremely
important
§ For community building
1
2
3
4
5
6
7
Not
important
Somewhat
important
Extremely
important
2. How do you budget for technology? (Please check all that apply.)
____ Ad hoc
____ Based on the technology plan
____ Replacement cycle
3. Do you use technology in school? Y / N At home? Y / N
4. Do you use Email in school? Y / N At home? Y / N

Page 96
5. How has technology changed the teaching process?
1
2
3
4
5
6
7
Not at all
Somewhat
Totally
changed it
Reasons for change:
6. How has technology changed the learning process?
1
2
3
4
5
6
7
Not at all
Somewhat
Totally
changed it
Reasons for change:
7. ___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
8. How has technology changed the management/administrative process?
1
2
3
4
5
6
7
Not at all
Somewhat
Totally
changed it
Reasons for change:
______________________________________________________________________________
______________________________________________________________________________
_____________________________________________________________________

Page 97
9. What is the motivation for using technology?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
10. What have been the benefits of technology for this school?
______________________________________________________________________________
______________________________________________________________________________
_____________________________________________________________________
11. What are the difficulties/barriers/shortcomings of using technology?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
12. If you could acquire more technology what would it be?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
13. Additional comments—
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

Page 98
Appendix C
Observer Instrument

Page 99
Link-to-Learn
Technology Utilization and Impact in the Classroom
1999
Date __________________
District Name ___________________________________________________
School Name ____________________________________________________
School ID Code __________
Grade Visited _________
Field Researcher ______________________________________________
A. School Environment:
1. Condition of building (Please note response on the scale provided.)
§ Outside
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Inside
1
2
3
4
5
6
7
Poor
Adequate
Excellent
2. Condition of classroom (Please note response on the scale provided.)
§ Lighting
1
2
3
4
5
6
7

Page 100
Poor
Adequate
Excellent
§ Temperature
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Wiring
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Walls and floors
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Writing boards
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Seats
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Tables

Page 101
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Screens
1
2
3
4
5
6
7
Poor
Adequate
Excellent
§ Other (please specify) _______________________________
1
2
3
4
5
6
7
Poor
Adequate
Excellent
B. Class Observed:
1. ________________________Class (e.g. math, social studies)
2. ________________________Subject being taught (e.g. volcanoes)
3. ____________Length of lesson (minutes)
4. Lesson plan (Indicate times in minutes.)
_______ Lecture time
_______ Recitation time
_______ Individual project time
_______ Group project time
_______ Time using technology
5. Homework assigned? Y / N If yes, please complete items below.
Amount of time technology use required for assignment?
_______ At home
_______ In classroom
_______ In labs
_______ In library
6. How much time did students spend using computers during class?
_____ 0 minutes per day
_____ 1 to 15 minutes
_____ 16 to 30 minutes
_____ over 30 minutes
7. How much time did students spend using computers outside the classroom but in
the school?

Page 102
_____0 minutes per day
_____1 to 30 minutes per day
_____31 to 60 minutes per day
_____over 60 minutes per day
8. In textbook or lab book—
Y / N Technology mentioned
Y / N Technology use illustrated
Y / N Detailed explanation of technology use
Y / N Software packages suggested for use
9. During the class, what technology was used? (Estimate the percentage of time
the following items were used, e.g. 20%.)
______ Writing boards
______ Overheads
______ Film
______ Posters/paper displays
______ Video conference
______ Standalone computer
______ LAN based resources
______ District WAN based resources
______ Internet/WWW resources
______ Other, specify _____________________________________
10. What software was actually used in the class? (Check all items that apply.)
____Word processing
____Spreadsheet
____Database Management System (DBMS)
____Graphics
____WWW Browser
____Special Application For Subject
____Email
____Electronic Bulletin Board
____IP Audio (Voice over Internet)
____IP Video (Video over Internet)
____Curriculum Specific Software Please identify software:
__________________________________________________
11. How was the use of technology introduced for the lesson? (Indicate your
response.)
____ As an integrated but essential tool
____ As a separate but essential tool
____ As a separate but not essential tool
____ As an integrated but not essential tool
____ Barely mentioned
____ Not mentioned at all

Page 103
12. Was the primary emphasis of the lesson on— (Please indicate your response(s)
with an estimate of the percentage of lesson time, e.g. 25%.)
_______ the technology
_______ the content
_______ the process
13. How well does the teacher respond to the technology?
1
2
3
4
5
6
7
Not at all
Moderately
Extremely
well
14. How well do the students respond to the technology?
1
2
3
4
5
6
7
Not at all
Moderately
Extremely
well
15. What is the nature of the student-teacher interaction?
1
2
3
4
5
6
7
No
interaction
Limited
interaction
Highly
interactive
16. Is the technology primarily used for – (Please indicate your choice(es) by
estimating the percentage of lesson time technology was used, e.g. 10%. )
______ drill/practice
______ problem-solving
______ information seeking
______ experimentation
______ simulation
______ group activities
______ entertainment

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17. How well did students like using technology?
1
2
3
4
5
6
7
Not at all
Moderately
Extremely
well
18. How well does the teacher like using the technology?
1
2
3
4
5
6
7
Not at all
Moderately
Extremely
well
19. Was the class well behaved?
1
2
3
4
5
6
7
Not at all
Moderately
Extremely
well
20. Y / N Were the class activities observed part of the lesson plan?
21. Was the use of technology observed staged ____ or part of curriculum _____?
(Indicate response.)
22. Where was the emphasis with technology? (Please indicate your response by
estimating the percentage of lesson time devoted to the specific use of technology,
e.g. 15%.)
______ mechanical aspects
______ terminology
______ conceptual (theory)
______ application to problem or task
______ experimentation
C. Classroom Environment:

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1. ______ Total number of students in the class
2. ______ Total number of male students in the class
3. Classroom designed (check all that apply)
____ For technology
____ Retrofitted for technology
____ No changes to accommodate technology
4. Room Layout (Please indicate the locations of the following items on the room
layout floor plan provided below. Identify items using the codes listed next to
each item. Also, indicate the location of other relevant items, e.g. doors (D),
windows (W), front of the room (F).)
§ Location of technology devices
§ Computers (C) Count ________
§ TVs (TV)
§ Video conference equipment (VCE)
§ Printers (Pr) Count ________
§ Plotters (Pl)
§ Modems (M) Count ________
§ Location of telephone jacks (TJ)
§ Location of LAN connection (LC)
§ Location of writing boards (WB)
§ Location of projection screens (PS)
§ Location of work surfaces (tables) (WS)
Room Layout Floor Plan—

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5. Additional comments

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Appendix D
Observers Guidebook

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Technology Assessment Instrument
Observer Survey
Instructions
Complete all the identification information requested in the header section. This
information is needed to uniquely identify each school’s information.
A. School Environment:
The School Environment section contains ratings scales designed to assess various
aspects of the building and classroom surroundings. The table below provides
examples for these rating scales. Examples are given for rating scale extremes—
ratings 1 and 7—as well as for the middle rating (4). These examples are presented
as a guide for evaluating school environment factors. There are factors besides those
used for these examples which can influence your ratings.
Rating Item
Examples ratings
1. Condition of the building
Outside
1—broken windows, trash on building
property, structural damage (including
graffiti); entrance not clearly marked
4—relatively free of trash, building not
structurally unsound, entrance well
marked
7—very clean, no structural damage
apparent, entrance well marked, no
broken windows or graffiti
Inside
1—unclean halls, noisy, dirty windows
4—halls not dirty, low noise level,
windows clean
7—very clean floors in halls, very little
distraction due to noise, windows treated
to reduce glare

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2. Condition of the classroom
Lighting
1—inadequate lighting or too harsh,
4—lighting appropriate for school
activities (e.g. reading)
7—all lighting in working order, special
lighting for various learning
environments
Temperature
1—too hot or too cold
4—temperature comfortable
7—climate control adjusted for various
room environments (e.g. cooler for rooms
where large number of students seated)
Wiring
1—limited outlets, tangled extension
cords, exposed wires
4—adequate outlets for equipment,
limited use of extension cords
7—ample number of outlets, electrical
cords hidden
Walls and floors
1—dirty and/or cluttered floors, pealing
and/badly chipped paint
4—clean walls, paint in good repair,
limited floor clutter
7—very clean walls, freshly painted
walls, waxed floors
Writing boards
1—unable to be completely erased,
damaged, inaccessible
4—clean surface, limited damage, easily
viewed

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7—very clean, no surface damage, placed
for optimal viewing
Seats
1—broken, poor back support, poorly
arranged for learning environment
4—seating in good repair, with proper
back support, arranged for learning
environment
7—no damage, good support, able to be
easily (re-)arranged as needed
Tables
1— inadequate writing surface,
4—adequate writing surfaces
7—large writing surfaces available for
each student
Screens
1—torn or damaged surface, poor
viewing location, unable to be adjusted
4—good condition, able to be viewed,
adjustable
7—no damage, easily viewed from
various locations in the room, adjustable
B. Class Observed:
There are two basic types of items under the Class Observed section—items that
require providing or checking a response and rating scales. Items that require
providing an answer or checking a response have brief instructions indicating how
and what information to provide. If you do not know an exact number or percentage,
please give an estimate. The table below provides examples to assist you in
answering the items with rating scales. Examples are given for rating scale
extremes—ratings 1 and 7—as well as for the middle rating (4). There are factors
other than those presented in the examples that can influence your ratings.

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Rating Item
Examples ratings
Class Observation Ratings
13. Teacher’s response to technology
1—teacher uncomfortable with
technology, ignores technology, refers
disparagingly about technology
4—teacher comfortable with technology,
incorporates technology into lesson with
little difficulty, does not refer negatively
to technology
7—teacher adept using technology, use
of technology in no way distracts from
lesson, refers positively to technology
14. Students’ response to technology
1—students uncomfortable with
technology, ignore technology, refer
disparagingly to technology
4—students comfortable with technology,
willing to use technology as required by
lesson, do not refer negatively to
technology
7—students adept at using technology,
eager to use technology as required by
lesson as well as additional activities,
refer positively to technology
15. Student-teacher interaction
1—teacher lectures with minimal input
from students
4—student responses limited to
answering teacher questions and asking
questions
7—teacher and students engage in
discussion about lesson material
17. How well students like using
technology
1—students avoided using technology if
at all possible

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4—students willing to use technology as
prescribed by lesson
7—students eager to use technology for
lesson study and additional activities
18. How well teacher likes using
technology
1—teacher avoided using technology as
much as possible
4—teacher willing to use technology to
support lesson
7—teacher eager to use technology for
the lesson as well as activities beyond
the scope of the lesson
19. Behavior of class
1—class disruptive, inattentive, unruly
4—class well behaved, requires minimal
correction from teacher, attentive
7—class very well behaved, no correction
required during lesson, attentive and
active participants
C. Classroom Environment:
The Classroom Environment section contains two types of items: questions that
require you to provide a response and an item for which you need to indicate the
locations of technology devices in the classroom. For both item types, instructions
are provided next to the items. Provide an estimate if you cannot give an exact
answer. More detailed instructions for the room layout are presented below.
For the room layout item, indicate the locations of the pertinent technology devices
located in the classroom on the floor plan provided. Several devices and their
abbreviations are listed for the room layout item. When indicating the location of a
device, use the abbreviation. If you need to denote a device or other information that
is not included on the list, indicate the device name and the abbreviation used. Also,
indicate the number of computers, printers, and modems that are located in the
classroom. There is space provided next to the device abbreviation for this
information.

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The final item of the survey is an opportunity to record any additional comments you
may have. If additional pages are needed to record your comments, attach these
pages to the survey.