Graduation Projects in Operations Research
Section # : 12997
Credit Hours : 3 Credit hours
Time : by coordination
Days : Two meetings per week
Class Room : Advisor’s Office
Prerequisites : Successful completion of all 300-level courses
Name : Dr. Khalid A. Al-Nowibet
Office : AB 27 Bldg #4 Main Campus
Telephone : 01-467-6334
E-mail : firstname.lastname@example.org
OR-KSU Bank is a well-known bank in Riyadh located next to King Saud University. Out side the bank there are two automatic telling machines. In side the bank there are two sections: regular clients section and VIP clients section. The regular clients section contains 5 human teller booths and not necessarily all of them are operated simultaneously. The VIP clients section contains two nice desks and very luxury furniture to comfortably accommodate the VIP clients. In addition, there are 3 separate desks for loans, special offers, and client services. Clients arrive to OR-KSU Bank at deferent rates during the day (necessary data have been collected). The branch has a parking lot that need to be organized to reach the customer satisfaction and needs.
Goal of the Project:
The goal of the project is to have the students
1. understand what queueing network is;
2. learn how to build a real life queueing model;
3. collect data and estimate model parameters;
4. learn how to build a simulation model;
5. compare alternatives in queueing models.
The following two books will be useful to the students:
1. Fundamentals of Queueing Theory, D. Gross and C. Harris, John Wiley and Sons (1985).
2. Discrete-Event System Simulation, Jerry Banks and John S. Carson, II, Prentice-Hall (1984).
3. Queueing Methods for Services and manufacturing, Randolph Hall, Prentice-Hall (1991).
Students are expected to meet regularly with the advisor. The advisor may cancel the meeting if one of the students is absent.
The report should follow (roughly) the structure suggested in the next pages.
There will be a report defense attended by the advisor, the department chairman, and two other faculty members. The advisor will assign 60% of the mark. The two other faculty members will assign 20% of the mark each.