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أسئلة شائعة



Graduation Projects in Operations Research



            Section #         : 12997 

            Credit Hours  : 3 Credit hours

            Time                : by coordination

            Days               : Two meetings per week

            Class Room    : Advisor’s Office

            Prerequisites  : Successful completion of all 300-level courses 



            Name              : Dr.  Khalid A. Al-Nowibet

            Office              : AB 27    Bldg #4    Main Campus

            Telephone       : 01-467-6334

            E-mail             :


Project Offered:

OR-KSU Bank is a well-known bank in Riyadh located next to King Saud University. Out side the bank there are two automatic telling machines. In side the bank there are two sections: regular clients section and VIP clients section. The regular clients section contains 5 human teller booths and not necessarily all of them are operated simultaneously. The VIP clients section contains two nice desks and very luxury furniture to comfortably accommodate the VIP clients. In addition, there are 3 separate desks for loans, special offers, and client services. Clients arrive to OR-KSU Bank at deferent rates during the day (necessary data have been collected). The branch has a parking lot that need to be organized to reach the customer satisfaction and needs.


Goal of the Project:

 The goal of the project is to have the students

1.      understand what queueing network is;

2.      learn how to build a real life queueing model;

3.      collect data and estimate model parameters;

4.      learn how to build a  simulation model;

5.      compare alternatives in queueing models.




The following two books will be useful to the students:

1.      Fundamentals of Queueing Theory, D. Gross and C. Harris, John Wiley and Sons (1985).

2.      Discrete-Event System Simulation, Jerry Banks and John S. Carson, II, Prentice-Hall (1984).

3.      Queueing Methods for Services and manufacturing, Randolph Hall, Prentice-Hall (1991).



Students are expected to meet regularly with the advisor.  The advisor may cancel the meeting if one of the students is absent.



The report should follow (roughly) the structure suggested in the next pages.


Project Defense:

There will be a report defense attended by the advisor, the department chairman, and two other faculty members.  The advisor will assign 60% of the mark.  The two other faculty members will assign 20% of the mark each.


Report Format:

The following format should be maintained in writing the project report: 

  1. Font Type: entire report should in “Times New Roman” type.
  2. Font size:
    1. Body text = 12 points regular
    2. Section title = 16 points bold
    3. Subsection = 14 points bold
    4. chapter number = 18 points regular
    5. chapter title =18 points bold
  3. Margins : Top = Bottom = Right = Left = 1.25
  4.  Spacing: 
    1. Body text = 1.5 line spacing
    2. Between paragraphs = 2 lines
    3. Between sections = 2 lines
  5. Graphs: all graphs must be centered numbered according to their chapter and named under the graph starting with word “Figure”.

Example:  Figure 1.2: average number of customers in queue”

  1. Tables: all tables must be centered numbered according to their chapter and named on top of the table starting with word “Table”.

Example:  Table 2.3: Simulation output of waiting time in queue”

  1. Page Numbers: centered with size 12 points
  2. Table of contents.
  3. List of references.



Chapter 1

Introduction Open Queueing Networks
This chapter should contain the following information
1.1  Definition of Open Queueing Network
1.2  Real-life Applications
1.3  Mathematical Model
1.4  Steady State Solution
1.5   Some Performance Measures

 Chapter 2

The OR-KSU Bank Problem
This chapter should contain the following information
2.1   Problem Definition
2.2   Problem Formulation
2.3   Balance Equations
2.4   Data Gathering

 Chapter 3

Analytic Solution
This chapter should contain the following information
3.1   Data Fitting
3.2   Steady-State Solution
3.3   Performance Measures
3.4   Alternatives Evaluation
3.5   Recommendations

 Chapter 4

Simulation of Queueing Systems
This chapter should contain the following information
4.1   Definition of Simulation
4.2   Reasons for Using Simulation
4.3   Problem Simulation
4.4   Comparison between Simulation Results and Exact Solution

 Useful Papers

Queueing Network Modeling Software.pdfQueueing Network Modeling Softwareخالد عبدالعزيز ابراهيم النويبت
Queueing Network Modeling.pdfQueueing Network Modelingخالد عبدالعزيز ابراهيم النويبت
Queueing Network Optimal Control.pdfQueueing Network Optimal Controlخالد عبدالعزيز ابراهيم النويبت
Queueing Network Diffusion Approximation.pdfQueueing Network Diffusion Approximationخالد عبدالعزيز ابراهيم النويبت
Queueing Network for Computers.pdfQueueing Network for Computersخالد عبدالعزيز ابراهيم النويبت
Queueing Network Introduction.pdfQueueing Network Introductionخالد عبدالعزيز ابراهيم النويبت
Queueing Network Modeling Packetts.pdfQueueing Network Modeling Packettsخالد عبدالعزيز ابراهيم النويبت
Queueing Network Modeling Packetts2.pdfQueueing Network Modeling Packetts2خالد عبدالعزيز ابراهيم النويبت
Queueing Network Basic concepts.pdfQueueing Network Basic conceptsخالد عبدالعزيز ابراهيم النويبت
Queueingsystems.pdfQueueingsystemsخالد عبدالعزيز ابراهيم النويبت
Simulation Modeling.pdfSimulation Modelingخالد عبدالعزيز ابراهيم النويبت
M_G_1 type Markov Processes.pdfM_G_1 type Markov Processesخالد عبدالعزيز ابراهيم النويبت
Poisson Process.pdfPoisson Processخالد عبدالعزيز ابراهيم النويبت
queueingmodel.pptqueueingmodelخالد عبدالعزيز ابراهيم النويبت
introduction.pdfintroductionخالد عبدالعزيز ابراهيم النويبت
M_G_1 Processor Sharing Queue.pdfM_G_1 Processor Sharing Queueخالد عبدالعزيز ابراهيم النويبت

 OR499 previous Projects

DataGathering_26A.xlsDataGathering_26Aخالد عبدالعزيز ابراهيم النويبت
or499data_26A.xlsor499data_26Aخالد عبدالعزيز ابراهيم النويبت
المشروع.docالمشروعخالد عبدالعزيز ابراهيم النويبت
الغلاف.pptالغلافخالد عبدالعزيز ابراهيم النويبت
Ch_5_page46_59.docCh_5_page46_59خالد عبدالعزيز ابراهيم النويبت
Ch_3_page11_29.docCh_3_page11_29خالد عبدالعزيز ابراهيم النويبت
Ch_4_page30_45.docCh_4_page30_45خالد عبدالعزيز ابراهيم النويبت
Ch_1_page1_5.docCh_1_page1_5خالد عبدالعزيز ابراهيم النويبت
Ch_2_page6_10.docCh_2_page6_10خالد عبدالعزيز ابراهيم النويبت
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