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King Saud University                                                            

College of Pharmacy                                                                          Dr. Lina Ashour

Dept. of Clinical Pharmacy                                                               

PHCL 455

 Exam #1

 

Name:                                                                                     ID#

 

 

 

I. SHORT ANSWER QUESTIONS:

 

1. Give four ( 4 )examples of potential distracting nonverbal elements:

 

    a.

    b.

    c.

    d.

 

2. What are four ( 4 ) ways to communicate from an open posture?

 

    a.

    b.

    c.

    d.

 

3. What are the two ( 2 ) major characteristics that make non-verbal communication unique?

 

    a.

   

    b.

 

4. What are the pharmacist’s responsibilities as a :

   

a.        sender:

 

 

 

 

 

 

 

 

 

b.       receiver:

                  

  

 

 

 

 

5. Give four ( 4 ) examples of environmental  nonverbal  factors:

    

    a.

    b.

    c.

    d.

 

 

6. What are the elements of nonverbal communication?

 

 

 

 

 

 

 

7. The receiver of the message determines its meaning based on his/her perception of:

 

    a.

 

    b.

 

    c.

 

 

8. What must you do in order to develop a new behavior?

 

     a.

 

     b.

 

 

9. Perceived credibility is a combination of

 

    a.

 

    b.

 

    c.

 

 

10. Our perception of individuals is usually based on the individuals':

 

      a.

 

      b.

 

      c.

 

      d.

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                     GOOD LUCK….

 

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